Current jobs related to Healthcare Case Coordinator - Canada - VIVIO Health

  • Healthcare Coordinator

    3 weeks ago

    Canada VIVIO Health Full time

    About the RoleVIVIO Health is a leading healthcare organization dedicated to improving patient outcomes and reducing healthcare costs. We are seeking a highly skilled Healthcare Coordinator to join our team.Key ResponsibilitiesProvide exceptional patient care and support through effective case management and coordination of services.Develop and maintain...

  • Healthcare Coordinator

    3 weeks ago

    Canada VIVIO Health Full time

    About the RoleVIVIO Health is a leading healthcare organization dedicated to improving patient outcomes and reducing healthcare costs. We are seeking a highly skilled Healthcare Coordinator to join our team.Key ResponsibilitiesProvide exceptional patient care and support through effective case management and coordination of services.Develop and maintain...

  • Healthcare Patient Coordinator

    1 month ago

    Canada Dental Corp Full time

    Position: Healthcare Patient CoordinatorAbout Us:At Dental Corp, we are committed to fostering an environment that promotes positive change, instills confidence, and celebrates life. Our dedicated team is focused on continuous enhancement and upgrading of skills to ensure the ongoing oral health of our patients.As part of our network, you will have the...

  • Clinical Case Manager

    22 hours ago

    Canada MSH Americas - Diot-Siaci Group Full time

    Job Title: Clinical Case ManagerWe are seeking a highly skilled Clinical Case Manager to join our team at MSH Americas - Diot-Siaci Group. As a Clinical Case Manager, you will play a critical role in managing complex medical cases and providing expert medical opinion to ensure the best possible outcomes for our clients.Key Responsibilities:Manage a...

  • Clinical Case Manager

    24 hours ago

    Canada MSH Americas - Diot-Siaci Group Full time

    Job Title: Clinical Case ManagerWe are seeking a highly skilled Clinical Case Manager to join our team at MSH Americas - Diot-Siaci Group. As a Clinical Case Manager, you will play a critical role in managing complex medical cases and providing expert medical opinion to ensure the best possible outcomes for our clients.Key Responsibilities:Manage a...

  • Entry Level Healthcare IT Analyst

    2 months ago

    Quebec, Canada, Canada Optimum Healthcare IT Full time

    Entry Level Healthcare IT AnalystStart Your Career in Healthcare Information Technology Today!Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the...

  • Healthcare Specialist

    7 days ago

    Canada Teladoc Health Canada, Inc. Full time

    Role Summary:As a Virtual Care Physician with Teladoc Health Canada, Inc., you will play a vital role in delivering high-quality medical care to patients through our digital platforms. This is an exciting opportunity to join a dynamic team and contribute to the evolution of future healthcare.Key Responsibilities:• Evaluate and diagnose patients presenting...

  • Healthcare Specialist

    7 days ago

    Canada Teladoc Health Canada, Inc. Full time

    Role Summary:As a Virtual Care Physician with Teladoc Health Canada, Inc., you will play a vital role in delivering high-quality medical care to patients through our digital platforms. This is an exciting opportunity to join a dynamic team and contribute to the evolution of future healthcare.Key Responsibilities:• Evaluate and diagnose patients presenting...

  • Project Coordinator Healthcare Specialist

    6 hours ago

    Canada Government Entity Full time

    Job DescriptionWe are seeking a highly skilled Project Coordinator to join our team at the Government Entity. The successful candidate will possess a bachelor's degree in information technology, engineering, computer science, or a related field, and a combination of education and relevant experience will be considered.The ideal candidate will have a minimum...

  • Project Coordinator Healthcare Specialist

    3 hours ago

    Canada Government Entity Full time

    Job DescriptionWe are seeking a highly skilled Project Coordinator to join our team at the Government Entity. The successful candidate will possess a bachelor's degree in information technology, engineering, computer science, or a related field, and a combination of education and relevant experience will be considered.The ideal candidate will have a minimum...

  • Healthcare Project Coordinator

    1 month ago

    Canada United Software Group Inc. - Canada Full time

    Industry Focus: Healthcare ServicesWhy Consider This Opportunity:Flexible remote work arrangement, promoting a healthy work-life balanceAttractive compensation package with potential performance-based bonusesPathway for career progression and professional development within a prominent healthcare firmSupportive and collaborative team cultureEngagement in...

  • Senior Automation Test Engineer, KMS Healthcare

    3 weeks ago

    Canada KMS Healthcare, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Automation Test Engineer to join our team at KMS Healthcare, Inc. as a key member of our software development team. The successful candidate will be responsible for designing, developing, and executing automated tests to ensure the quality and reliability of our software products.Key Responsibilities:Test...

  • Senior Automation Test Engineer, KMS Healthcare

    3 weeks ago

    Canada KMS Healthcare, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Automation Test Engineer to join our team at KMS Healthcare, Inc. as a key member of our software development team. The successful candidate will be responsible for designing, developing, and executing automated tests to ensure the quality and reliability of our software products.Key Responsibilities:Test...

  • Lead Medical Records Coordinator

    1 month ago

    Canada Spire Healthcare Full time

    Lead Medical Records Coordinator | Spire Healthcare | Full-time | Permanent | 37.5 hours per week | Competitive salary + exceptional benefits Spire Healthcare is seeking a skilled Team Leader to oversee our Medical Records department on a full-time, permanent basis. Our organization provides a wide array of specialized medical services in state-of-the-art...

  • Case Manager, Complex Care

    2 weeks ago

    Canada Teladoc Health Full time

    As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 190 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives...

  • Project Coordinator Healthcare

    21 hours ago

    Canada, CA Government Entity Full time

     Possesses a bachelor’s degree in information technology, Engineering, Computer Science, or related field. Acombination of education and relevant experience will be considered; Minimum of five (5) years of proven experience in project coordination; Has previous experience supporting IT infrastructure in major capital construction projects;...

  • Event Coordination Specialist

    1 month ago

    Canada Halton Healthcare Full time

    Position Overview:We are seeking a dedicated Event Coordination Specialist to join our team at Halton Healthcare. This role is ideal for individuals who possess exceptional organizational skills and a creative mindset, enabling them to plan, promote, and execute a diverse range of events that significantly impact our community's health.Key...

  • Healthcare Physician

    1 week ago

    Canada Teladoc Health Canada, Inc. Full time

    About the RoleWe are seeking a skilled Healthcare Physician to join our team at Teladoc Health Canada, Inc.Key ResponsibilitiesEvaluate, diagnose, and treat patients presenting to our virtual platformsProvide support to multiple health facilities virtually, including emergency departments and in-patient unitsParticipate in huddles and handover sessions at...

  • Healthcare Physician

    1 week ago

    Canada Teladoc Health Canada, Inc. Full time

    About the RoleWe are seeking a skilled Healthcare Physician to join our team at Teladoc Health Canada, Inc.Key ResponsibilitiesEvaluate, diagnose, and treat patients presenting to our virtual platformsProvide support to multiple health facilities virtually, including emergency departments and in-patient unitsParticipate in huddles and handover sessions at...

  • Clinical Lead

    2 weeks ago

    Canada Bilingual Source Full time

    {"Role Overview": "As a Bilingual Clinical Lead, you will play a critical role in our clinical team, overseeing and managing the evaluation process from initiation to conclusion. Your clinical expertise will be central to navigating complex clinical issues that arise during various Medical and Professional Health Evaluations, primarily focusing on...

Healthcare Case Coordinator

4 months ago

Canada VIVIO Health Full time

Company Description


VIVIO Health is on a mission to help make data the basis for clinical decision-making. VIVIO’s evidence-based, data-driven specialty drug management and cost control solution has improved healthcare outcomes and lowered costs for large, self-insured employers since 2016.

The Healthcare Case Coordinator will leverage their case management skills while solving complex problems in a fast-paced environment. Success in this role requires effective case management, strong communication skills, empathy and compassion, comprehensive assessment and evaluation of member’s therapy, provider coordination and effective time management to enable the accurate processing of information for new and existing members. The person in this role will need to have a strong work ethic, be impeccably organized, focused, proactive, and able to make an immediate positive impact on our members.


Job Description


Therapy Management

  • Accept ownership for managing new and existing therapy requests.
  • Comprehensively assess member treatment needs and collaborate with providers and specialty pharmacies to prioritize member’s therapy needs.
  • Maintain accurate and thorough documentation of all interactions and therapy updates.
  • Continuously monitor and evaluate member's therapy plans and progress.
  • Balance multiple responsibilities including case management, and inbound and outbound contact while demonstrating skill flexibility to ensure seamless service delivery.

Member Advocacy

  • Take the time to understand each member's unique needs, preferences, and circumstances.
  • Advocate for members' needs and preferences in therapy decision-making processes.
  • Assist members in navigating barriers and explain their options for receiving their medications.
  • Provide members with information and resources to help them make informed decisions about their therapy options. Empower members to participate in their treatment planning and decision-making process actively.
  • Advocate for adjustments to therapy plans or additional support services if needed to optimize outcomes and ensure members receive the care they need.

Case Resolution and Problem-Solving

  • Resolve member cases and inquiries in a timely and efficient manner, demonstrating strong critical thinking skills and attention to detail.
  • Review and resolve next-level questions or concerns from members, providers, and pharmacies.
  • Critically evaluate scenarios, anticipate potential challenges, and adapt your approach to meet member's evolving needs effectively.

Communication and Collaboration

  • Communicate member progress by proactively informing members of their therapy status, and therapy options and intervening in crises for the member providing personalized communication.
  • Manage communication with providers and consistently ensure professional and empathetic communication, fostering positive relationships and ensuring a high level of member satisfaction.
  • Work closely with other departments to coordinate resources and address member inquiries or concerns effectively.


Talent Acquisition is seeking a Senior Recruiter who will be responsible for managing full lifecycle recruiting, supporting fast-paced, high-growth business units. This position will support hiring for our holding company, Cox Enterprises and any new businesses it acquires OR any departments/businesses that join the division. In addition, the Senior Recruiter 1) coordinates the recruitment process with leaders to identify best-in-class diverse talent, 2) ensures consistency and equitability in the recruitment process, meeting all Company objectives and legal guidelines, and 3) maintains effective working relationships with all levels of company management to anticipate talent needs and recommend the most qualified candidates for positions. Please note: required location of incumbent is Eastern Standard Time (EST) zone.


CLIENT & STRATEGY


Serve as a trusted CTA partner by driving day-to-day recruiting operations in alignment with short-term talent needs and long-term business growth:

  • Deliver full lifecycle recruiting expertise and consulting for roles to support business leaders across the organization
  • Drive and manage the interview and selection process
  • Support an average work load consisting of 15 - 25 concurrent requisitions depending on complexity
  • Develop relationships with multiple hiring managers (Supervisors, Managers, and Directors) and Human Resources Business Partners to serve as the subject matter expert for specialized talent acquisition needs
  • Conduct formal, consultative and detailed intake sessions with hiring manager at beginning of search to ensure clarity in understanding and define recruiting process
  • Develop an in-depth understanding of the business as well as candidate qualifications and competencies to fill open positions
  • Develop recruitment strategies to meet the talent needs and unique requirements of open positions; determine how to effectively market jobs to ensure attraction of the highest quality talent pool
  • Consistently utilize creative sourcing and marketing techniques including but not limited to resources and tools provided by the department, internet mining, cold calling, community programs, alumni organizations, and referral programs to ensure the best possible recruitment outcomes
  • Ensure a diverse talent pool is sourced, assessed, and presented for open positions
  • Facilitate internal and external recruitment process, effectively interviewing and evaluating candidates utilizing consistent criteria and evaluative measures
  • Ensure all internal and referral applicants are guided through the recruitment process with the highest level of customer service
  • Coordinate and conduct candidate assessment/debrief sessions with hiring managers
  • Build and develop strong, competitive bench of internal and external talent for all opportunities within assigned functional area
  • Partner with Compensation, as appropriate, to ensure offers are compelling, competitive, and equitable
  • Extend, negotiate, and close job offers to internal and external candidates
  • Define and execute a targeted search strategy for each open position, following the detailed process map, and assessing success as defined by the SLAs and KPIs
  • Utilize ATS system to maintain candidate information and accurate data for reporting purposes
  • Responsible for ensuring EEO and recruiting practices are consistently administered throughout the hiring process and documented in the appropriate manner
  • Serve as employment brand ambassador for both internal and external customers and seeks ways to proactively promote and leverage employment brand within and outside the organization
  • Provide mentoring support to other Recruiters on the team
  • Participate and/or lead special projects and initiatives to support Best in Class recruiting practices.


Qualifications

  • Have at least 3 years of experience in the healthcare industry, focusing on care coordination , member advocacy, or related roles.
  • Demonstrate 3 or more years of customer service experience, case management preferably in healthcare. Call center experience is a plus.
  • Proven experience working in a high-volume, fast-paced, evolving team environment.
  • Ability to problem-solve, positively adapt to changing working conditions and multi-task.
  • You are passionate about improving healthcare and helping people and have demonstrated success in a similar role.
  • You are an exceptional communicator who can quickly get up to speed with the VIVIO Health program and effectively articulate its benefits.
  • You are responsible and reliable and take ownership of your work while looking to constantly improve your performance.
  • High attention to detail
  • Experience with Amazon Connect is desirable
  • High school diploma or GED.
  • Available to work a full-time role between the hours of 6 am PT- 5 pm PT (9 am ET-8 pm ET)
  • Bilingual is a plus.


Additional Information

  • Base pay $20/hour
  • Full time
  • Bonus Eligible
  • Health Benefits
  • PTO
  • 401 K
  • Opportunity to work for a growing and innovative company.
  • Dynamic and collaborative work environment.
  • The chance to make a real impact with a Public Benefit Corporation.


VIVIO Health is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law. All your information will be kept confidential according to EEO guidelines.