Doorman Position at Humaniti Montreal

2 days ago


Montreal, Canada COGIR Immobilier Full time

We are looking for a customer service oriented doorman to be the ambassador and main point of contact for our property in downtown Montreal. We are looking to fill a full-time position (Schedule to be discussed)


POSITION DESCRIPTION:

Are you bilingual and would like to earn an hourly wage of $18.67?
The ideal candidate will be friendly, courteous, warm, caring and comfortable with people of all ages.

- Ensure that policies and procedures for first class service are followed
- Welcome residents, guests and managers to the complex
- Interact with all tenants and guests in a pleasant and professional manner
- Answer the phone and handle calls
- Receive maintenance complaints from tenants and record them in the appropriate log
- Receive and process incoming deliveries, shipments, mail and packages
Ensure that the main entrance and workstation are always clean and tidy
- Report any issues to administration
- Respond to incidents (noise, security, accidents, etc.)
- Perform other duties as assigned


ROLE AND GENERAL RESPONSIBILITIES:

  • Analyze client needs
  • Ensure adequate communication between staff on different shifts
  • Greet visitors
  • Interact with your colleagues in response to client requests
  • Manage customer inquiries
  • Note and following up on all residents' requests
  • Provide a high level of customer service

EXPERIENCE AND QUALIFICATIONS:

  • A good working knowledge of French and English, both oral and written
  • 1 year of relevant experience will be considered an important asset

BENEFITS:

  • Uniform provided
  • Nightly Premium applicable at $1/hour
  • Vacation
  • Consistent schedule

JOB STATUS:

Permanent: Full Time

JOB SCHEDULE:

Multiple schedules available



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