Current jobs related to Customer Experience Optimization Expert - Montreal - Tundra Technical Solutions
-
Expert in Banking Customer Journey Optimization
4 weeks ago
Montreal, Quebec, Canada Tundra Technical Solutions Full timeTundra Technical Solutions is a leading firm that serves clients on a variety of specialized projects helping them work smarter, grow faster, and better compete.We offer challenging work opportunities using your skills to bring value. You will have access to best-in-class technologies, business intelligence, and resources to advance your technical skills and...
-
Montreal, Quebec, Canada Belron Canada Inc. Full timeAt Belron Canada, we are committed to delivering exceptional customer experiences through innovative solutions. As the National Process Manager for Real Estate Network Optimization, you will play a pivotal role in shaping our company's growth and success.The ideal candidate will possess strong leadership skills, with a proven track record of driving business...
-
Enterprise ERP Optimization Expert
4 weeks ago
Montreal, Quebec, Canada Fed IT Full timeWe are seeking an experienced Senior IT Business Analyst to join our team at Fed IT, a leading recruitment firm in Canada. This is a permanent, on-site position with great benefits and a competitive salary of $110,000 - $140,000 per year.Company OverviewFed IT specializes in providing top talent to clients across various industries. Our team of experts works...
-
Fragrance Experience Expert
1 month ago
Montreal, Quebec, Canada Rennai Full timeAbout RennaiRennai is a renowned luxury beauty retailer seeking an exceptional Fragrance Experience Expert to join our dynamic team. As a key member of our fragrance family, you will play a pivotal role in delivering unparalleled customer experiences and driving business success.Job OverviewThis exciting opportunity offers a competitive salary of...
-
Mainframe Systems Programmer
4 weeks ago
Montreal, Canada LanceSoft, Inc. Full timeJob Description:LanceSoft, Inc. is seeking a highly skilled Mainframe Systems Programmer to join our team. As a key member of our IT department, you will be responsible for designing, developing, and maintaining complex mainframe systems.Our ideal candidate will have extensive experience with CICS parameters, SMP/E, software upgrade and maintenance, CICS SMF...
-
Customer Service Expert for Manufacturing
1 month ago
Montreal, Quebec, Canada Fed Supply Full timeJob Title: Customer Service Expert for ManufacturingAbout Us: Fed Supply, an employment agency specializing in supply chain and logistics, is committed to excellence. We offer temporary and permanent jobs in the Greater Montreal area.Our Team: Our team of experts in supply chain and logistics speaks your language and evolves in your world. We are a growing...
-
Business Process Optimization Specialist
1 month ago
Montreal, Quebec, Canada Alto Consultants Inc. Full timeAlto Consultants Inc. is a startup firm specialized in implementing Rootstock ERP on the Salesforce platform, aiming to optimize business processes for our clients. We are seeking an experienced professional to join our team as a Business Process Optimization Specialist.About the RoleWe are looking for an expert who can help our clients implement and...
-
User Experience Consultant
6 days ago
Montreal, Canada Fuze HR Solutions Full timeBanking UX Optimization Expert6-month contract with possibility of extension37.5 hours per weekAs a Banking UX Optimization Expert, your mission will be to analyze, design and implement strategies to improve the customer experience within bank branches. You will work closely with operational teams and stakeholders to identify friction points and propose...
-
User Experience Consultant
5 days ago
Montreal, Canada Fuze HR Solutions Full timeBanking UX Optimization Expert6-month contract with possibility of extension37.5 hours per weekAs a Banking UX Optimization Expert, your mission will be to analyze, design and implement strategies to improve the customer experience within bank branches. You will work closely with operational teams and stakeholders to identify friction points and propose...
-
User Experience Consultant
5 days ago
Montreal, Canada Fuze HR Solutions Full timeBanking UX Optimization Expert 6-month contract with possibility of extension 37.5 hours per week As a Banking UX Optimization Expert, your mission will be to analyze, design and implement strategies to improve the customer experience within bank branches. You will work closely with operational teams and stakeholders to identify friction points and...
-
User Experience Consultant
3 days ago
Montreal, Canada Fuze HR Solutions Full timeBanking UX Optimization Expert6-month contract with possibility of extension37.5 hours per weekAs a Banking UX Optimization Expert, your mission will be to analyze, design and implement strategies to improve the customer experience within bank branches. You will work closely with operational teams and stakeholders to identify friction points and propose...
-
User Experience Consultant
5 days ago
Montreal, Canada Fuze HR Solutions Full timeBanking UX Optimization Expert6-month contract with possibility of extension37.5 hours per weekAs a Banking UX Optimization Expert, your mission will be to analyze, design and implement strategies to improve the customer experience within bank branches. You will work closely with operational teams and stakeholders to identify friction points and propose...
-
Customer Experience Lead
6 days ago
Montreal, Quebec, Canada V2V Technologies inc. Full timeWe are seeking a Customer Experience Lead to join our team at V2V Technologies inc. in Montreal, Quebec.The estimated annual salary for this position is between $60,000 and $80,000 CAD.Job DescriptionAbout the Role:This role will focus on delivering exceptional customer experiences through proactive relationship management, issue resolution, and training...
-
International Import Optimization Expert
1 month ago
Montreal, Quebec, Canada VusionGroup SA Full timeCompany Overview: VusionGroup SA is a fast-growing, fast-paced retail tech company with an international presence in 19 countries. We innovate, help communities thrive, and reinvent modern commerce.Estimated Salary: $120,000 - $180,000 per annumJob Description: As an Import Specialist at VusionGroup SA, you will serve as a proactive leader in managing and...
-
Senior Cloud Solutions Architect
4 weeks ago
Montreal, Quebec, Canada SAP SE Full timeAbout the JobWe are seeking a highly skilled Senior Cloud Solutions Architect to join our team as an expert in customer experience solutions. As a key member of our organization, you will be responsible for designing and implementing cutting-edge cloud-based solutions that deliver exceptional customer experiences.Key ResponsibilitiesCloud Solution Design and...
-
Customer Experience Ambassador
4 weeks ago
Montreal, Quebec, Canada COGIR Immobilier Full timeAt COGIR Immobilier, we're committed to delivering exceptional service to our residents and business partners. As a Customer Experience Ambassador, you'll play a vital role in ensuring the success and operation of our multi-service center.ScheduleWe offer a competitive salary ranging from $22 to $24.50 per hour, depending on experience.Key...
-
Customer Experience Specialist
4 weeks ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the OpportunitySociete Generale is seeking a highly skilled Customer Experience Specialist to join our team. In this role, you will play a key part in delivering exceptional customer service and ensuring operational performance and efficiency across our perimeter.Key Responsibilities:Support production teams as needed and provide technical assistance...
-
Montreal, Canada Axelon Services Corporation Full timeWe are seeking a highly skilled Senior Python Developer to join our team as a Portfolio Optimization Expert at Axelon Services Corporation.About the RoleThis is a 12-month contract position with a hybrid work model, requiring on-site presence in Montreal three times a week.The ideal candidate will have over 10 years of experience in designing and developing...
-
Montreal, Quebec, Canada National Bank Full timeUnlock Your Career PotentialAbout the RoleAs an Email Marketing Specialist at National Bank, you will play a key role in shaping our customer experience through targeted email campaigns. Reporting to the CRM Integration Director, you will be part of a dynamic team that leverages technological tools to drive business growth.About YouWe are looking for a...
-
User Experience Consultant
7 days ago
Montreal, Quebec, G4F, CA Fuze HR Solutions Full timeBanking UX Optimization Expert6-month contract with possibility of extension37.5 hours per weekAs a Banking UX Optimization Expert, your mission will be to analyze, design and implement strategies to improve the customer experience within bank branches. You will work closely with operational teams and stakeholders to identify friction points and propose...
Customer Experience Optimization Expert
4 weeks ago
Our client is a leading firm that serves clients on a variety of specialized projects that help them work smarter, grow faster and better compete. Why join our network of contractors? - Challenging work: You will do motivating work. We offer you the opportunity to participate in highly technical, complex and interesting projects, where you can use your own skills to bring value. - Enhance your skills: You'll have access to best-in-class technologies, business intelligence, and resources to advance your unique technical skills and expertise. You'll also work alongside motivated and highly skilled professionals who work together to drive innovation. - Flexible assignments: You'll find projects that match your schedule and work preferences. The opportunity As a Customer Experience Optimization Expert, your mission will be to analyze, design and implement strategies to improve the customer experience within bank branches. You will work closely with operational teams and stakeholders to identify friction points and propose innovative solutions.
Your responsibilities
1. Customer Experience Analysis:
· Conduct qualitative and quantitative research to understand customer expectations and behaviors.
· Identify pain points in the customer journey and propose improvements.
2. Strategy Development:
· Develop action plans to optimize the customer experience, taking into account market trends and best practices.
· Collaborate with marketing teams to align customer experience initiatives with promotional campaigns
3. Competitive intelligence:
· Monitor banking industry trends and customer experience innovations.
· Participate in conferences and workshops to stay up to date on best practices.
Your qualifications
- 10 years or more of related experience
- Post-secondary diploma in business management
- Analytical skills: Ability to interpret data and draw relevant conclusions.
- Communication Skills: Excellent written and oral communication skills to interact with a variety of stakeholders.
- Knowledge of the Banking Sector: Understanding of banking products and services as well as customer expectations.
- Sense of Innovation: Open-mindedness and ability to propose creative solutions.
- Proficiency in MS Office applications.
