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Area Manager

2 months ago

Greater Kelowna Metropolitan Area, Canada VitalAire Full time

Air Liquide Home Healthcare (ALHHC) is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. ALHHC empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.


At ALHHC, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?


Vitalaire, a division of ALHHC is currently recruiting a highly energetic and motivated Area Manager based out of Kelowna, British Columbia who would coordinate and supervise all operations in their area pertaining to the Home Healthcare business, in full compliance with both internal and external regulations and safety requirements, ensuring that all area operations are structured to provide continuity of supply to customers in a cost effective and efficient manner. The incumbent will carry out all responsibilities while promoting Air Liquide Home Healthcare's safety and quality practices.


How will you CONTRIBUTE and GROW?

  • Ensure that all operations in their area pertaining to Home Healthcare business including, but not limited to, respiratory and sleep apnea businesses are conducted in full compliance with both internal policies and procedures, external regulations including but not limited to Good Manufacturing Practices and safety requirements.
  • Ensure, whenever it is required, that the delivery of medical gasses to Institutional customers in their area are conducted in full compliance with both internal policies and procedures, external regulations including but not limited to Good Manufacturing Practices and safety requirements. Implements, schedules, prioritizes and maintains area operations conducted by VitalAire Canada employees or contractors to meet contractual obligations according to internal procedures.
  • Oversee the Oxygen Healthcare Professional (HCP) team to ensure the referral process is seamless and patient care excellence is maintained at all times. Schedules team for most efficient coverage of territory including on-call rotation for off hours and weekends.
  • Ensure that effective continuity of supply is provided to customers when required. Acts as a Quality Control Designate, reports and manages Home Healthcare customers complaints and reports and quarantines non-conforming products. Releases products for distribution or sale by signing batch records ensuring results meet all specifications and regulations.
  • Deliver business results and ensures that Obstructive Sleep Apnea (OSA) Specialists contribute efficiently to the sales associated with the sleep apnea business. Responsible for the efficient and cost effective implementation of Home Healthcare processes and procedures at area level. Maintains quality records in relation to operations including but not limited to patients files. Ensures that assets used in Home Healthcare operations are maintained according to internal procedures and traced properly. Ensures the area inventory is managed and maintained at a minimum level following internal procedures.
  • Set the delegation of responsibility, task direction, performance objectives, and appraisals for all direct staff. Ensures that staff and contractors are properly trained and qualified and re-qualified as required.
  • Recruit new staff with support from Regional Director and Human Resource Department.
  • May be required to perform the role of quality control designate or alternate and complete tasks related to Good Manufacturing Practices (GMP) for the handling of medical gases, such as the review and sign off of quality records. All necessary training for this role is referenced in Quality Designate Training Matrix, HRM-0003, and must be completed prior to performing the activities.


Required Qualifications And Competencies:

  • College Certificate or Diploma in a Technical/ Engineering or Medical Sciences field recommended and/or post secondary business or Managerial education.
  • 5-8 years of experience with Supervision of employees in a business or clinical setting.
  • Business and/or Clinical Experience
  • Strong people management and leadership skills.
  • Strong communication skills.
  • Knowledge of MS Office and Google applications.
  • Experience in a role that has financial accountability.
  • Possesses a valid Driver’s License


Here is why you should join:

  • Competitive total rewards: Salary, bonus, flex benefits & pension plan
  • Growth opportunities: Upward mobility, career progression, and tuition reimbursement
  • Work/life integration: From standard hours to personal time off
  • Inclusive workplace: Bring your whole self to work as you learn and grow
  • Meaningful work: Do work that matters
  • Global collaboration: Collaborate near and far by being part of a global leader
  • Culture of safety: We weave safety and wellness into all that we do


Additional Information

Air Liquide Healthcare provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. This job grade falls within a salary band starting at the minimum of $70,000 with opportunity for advancement.