Area Manager

5 months ago

Greater Toronto Area, Canada SDA Building Services Full time

We have a great growth opportunity for a reliable and customer service-focused manager to join our Janitorial Services team in creating safe and welcoming environments for our clients and their customers.

Reporting to the General Manager - Retail Janitorial, this role contributes to ensuring outstanding and quality services are delivered in keeping with SDA’s high standards of performance.
- **Key Results and Activities**_

**Manages and Develops Front-line Team Members**

Assigns team members to work locations in a fair manner

Ensures day-to-day functions are being performed in an excellent manner and within established timelines

Manages and ensures professional, high-quality service delivery by:

- Ensuring training is provided on all required SDA practices and policies
- Providing ongoing performance feedback and coaching in support of individual and company success
- Delivering corrective feedback and disciplinary action as required

**Champions Health and Safety**
- Follows the manager's responsibilities of the SDA Health & Safety practices and policies
- Always maintains a safe and clean company vehicle
- Follows SDA Company Vehicle, as well as SDA cellphone use policies and practices

**Manages and Grows Assigned Janitorial Accounts**
- Uses integrity and diplomacy to maintain excellent customer and vendor relationships
- Responds promptly to customer and vendor requests, concerns, and issues
- Collaborates in the development and implementation of customer service plans
- Develops and implements service delivery plans for assigned accounts
- Prepares and implements work and training schedules for new team members
- Ensures all required materials and equipment are available for daily operations
- Manages delivery of work orders, periodic work, and additional services
- Conducts regular and ad hoc quality control service inspections
- Follows up with all issues identified during regular visits and regular quality control inspections
- Secures supplies and equipment for new accounts
- Recommends process improvements to enhance service delivery and productivity
- Follows established processes to track and process work orders accurately and on time
- Ensures the monthly supply budget for each account is not exceeded
- Reconciles materials and labour costs to ensure accurate invoicing
- Recommends process improvements to manage overhead costs

**Business Development**
- Supports the General Manager in meeting key dates in the Annual Sales Cycle as required
- Identifies opportunities to provide additional services to existing customers

**Priority Management**
- Regular working hours for this role are Monday to Friday with availability to team members and clients between 4:00 a.m. and 1:00 p.m. with the flexibility to visit accounts with team members working evenings and weekends during the time team members are onsite
- As this is a management role, the Area Manager - Retail Janitorial will stay aware of current or potential crises that may require situation-specific responses outside of regular working hours and use judgment to respond to phone calls or voice messages needing an immediate response due to a safety or emergency issue.
- To prevent burnout, lieu time will be allocated when a high number of working hours occur outside of regular working hours. This will be decided on a case-by-case basis.

**Role Development**
- Additional duties as assigned in line with SDA and individual goals
- **Qualifications and Experience Needed to Succeed in this Role**_
- Previous commercial janitorial and property maintenance experience
- Experience in providing janitorial services to grocery retail is a significant asset
- Expert level understanding of floor stripping, waxing and recoating methods for commercial buildings
- An approachable and collaborative style with the ability to work with individuals in different roles
- Ability to train team members in the use of equipment such as auto-scrubbers and propane burnishers
- Experience with autonomous equipment is welcomed
- WHMIS as well as Health and Safety certification is an asset
- Ability to travel across Ontario to supervise the delivery of services. This may require overnight stays in communities outside of the GTA
- Availability to work flexible hours including evenings and nights as needed for supervision of service delivery
- Excellent problem-solving capabilities using sound judgement
- Remains calm and focused in emergencies
- Dependability, strong work ethic, and self-motivation
- Strong attention to detail and responsiveness to changing priorities
- Passion for a job well done and making a difference
- Proficient English speaking and writing skills; other languages are an asset
- Strength to lift, as part of daily tasks, items up to 50 lbs./23 kg
- Capability to perform work requiring long-distance driving, standing, walking, crouching bending, kneeling as well as repetitive tasks
- Eligibility to work in Canada
- Class G Driver's license with c

  • Area Manager

    5 months ago

    Greater Toronto Area, Canada ServiceMaster North GTA Full time

    **Area Manager** ServiceMaster of North GTA - Greater Toronto Area, ON Area Supervisor - ServiceMaster Clean of North GTA The primary role of the Area Manager is to manage an account portfolio within an assigned territory. This is accomplished by providing leadership to service employees in providing consistent service delivery to our clients. This...

  • Area Sales Manager

    1 month ago

    Greater Toronto Area, Canada Wonderbrands Full time

    Job Posting: **Area Sales Manager** (Ontario)** Ready For a Tasty New Challenge? Overview The **Area Sales Manager** is focused on driving executional excellence, sales growth, and compliance within the region. The ASM will use their exceptional sales and relationship building skills to deliver a best-in-class in-store experience to their customers. The...

  • Deputy Area Manager

    2 days ago

    Greater Toronto Area, Canada BANK OF CHINA Full time

    Job Title: Deputy Area ManagerAbout the Role: We are seeking a highly skilled Deputy Area Manager to join our team at Bank of China. As a key member of our commercial banking team, you will be responsible for assisting the Branch Manager in the day-to-day operations of the branch, while also leading the business development efforts to drive growth and...

  • Territory Manager

    5 months ago

    Greater Toronto Area, Canada The Mobile Shop Full time

    **Territory Manager** **Join The Mobile Shop team and soar to new heights with us!** Are you a results-oriented leader with a minimum of 2 -3 years of progressive wireless retail and customer service experience? Are you fueled by success and thrive on meaningful challenges? If so, we have an exciting opportunity for a dynamic individual who embodies a...

  • Area Service Manager

    5 months ago

    Greater Toronto Area, Canada Hobart Canada Full time

    **Area Service Manager: GTA East** **Company Information** Hobart is the leading supplier of equipment, systems and service in the food industry. Hobart offers the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, warewashing and waste systems, and weighing, wrapping and labeling systems. Headquartered in...

  • Territory Account Manager

    5 months ago

    Greater Toronto Area, Canada SureWerx Full time

    **Reference number** - P-0001 **Date Posted** - December 19th **Location** - Canada, Ontario, Greater Toronto Area **Remote** **Educational Requirements** - Degree Sales Certification an asset (CPSA) **Positions available** - 1 - Territory Account Manager, Greater Toronto Area SureWerx is a leading manufacturer of innovative safety, tool and equipment...

  • Marketing Manager, Greater Toronto Area

    5 months ago

    Greater Toronto Area, Canada Tapestry Community Capital Full time

    At Tapestry, we work with mission-driven organizations in their quest to address community needs. While they have the vision and know-how, financing their dream projects can be challenging. That's where we come in, helping them unlock capital through Community Bonds. As the Marketing Manager, you will lead our strategies to expand our brand and client base...

  • Area Manager

    4 weeks ago

    Greater Toronto Area, Canada SDA Building Services Full time

    **Job description** We have a great growth opportunity for a reliable and customer service-focused manager to join our Janitorial Services team in creating safe and welcoming environments for our clients and their customers. Reporting to the General Manager - Retail Janitorial, this role contributes to ensuring outstanding and quality services are...

  • Area Sales Manager

    5 months ago

    Greater Toronto Area, Canada Fronius Canada Ltd. Full time

    Fronius is an international company present in 100+ countries world-wide with three Business Units: Battery Charging, Perfect Welding and Solar Energy. At Fronius Canada we are currently looking for a passionate Automotive Key Account Manager for Southwestern Ontario covering Milton to Windsor to join our Sales & Service Team for our Perfect Welding Business...

  • Area Sales Manager, Pre-open

    5 months ago

    Greater Toronto Area, Canada Amica Senior Lifestyles Full time

    Job Description: **AREA SALES MANAGER, PRE-OPEN, LEASE UP** **AMICA SUPPORT OFFICE** **FULL TIME** **About Us** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care...

  • District Area Retail Manager

    4 weeks ago

    Greater Toronto Area, Canada Budders Cannabis Full time

    **Overview** **Responsibilities** - Lead and manage the overall operations of multiple retail locations to achieve sales targets and operational excellence. - Develop and implement effective sales strategies to maximize revenue and market share within the district. - Monitor store performance metrics, analyze trends, and provide actionable insights to...

  • District Area Retail Manager

    4 weeks ago

    Greater Toronto Area, Canada Budders Cannabis Full time

    **Overview** **Responsibilities** - Lead and manage the overall operations of multiple retail locations to achieve sales targets and operational excellence. - Develop and implement effective sales strategies to maximize revenue and market share within the district. - Monitor store performance metrics, analyze trends, and provide actionable insights to...

  • Dealer Development Manager-greater Toronto Area

    5 months ago

    Greater Toronto Area, Canada LGM Financial Services Inc. Full time

    **The Organization**: LGM is a national leader in providing warranty, finance and insurance services to the Canadian automotive industry. LGM brings innovation, quality, service and profitability to its dealer partners through a full suite of products and services distributed in a cutting-edge, ethical and transparent manner. Since 1998, LGM has been...

  • Process Server

    5 months ago

    Greater Toronto Area, Canada Hamilton-Toronto Area Process Serving Inc Full time

    **About Us** Hamilton-Toronto Area Process Serving Inc. has been the GTHA's trusted source for document service since 1986, priding ourselves on our collaborations with likeminded professionals who are dedicated to getting the job done, right. Now, we are looking to expand our team of agents across the GTA and surrounding areas. **Services We Provide**: -...

  • Productivity and Ai Solution Area Specialists

    5 months ago

    Greater Toronto Area, Canada Microsoft Full time

    Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this...

  • Assistant Store Manager

    5 months ago

    Greater Toronto Area, Canada Pusateri's Fine Foods Full time

    We are looking for experienced and passionate retail leaders who are committed to outstanding guest service and building an amazing team culture to join our team in the Toronto area! **REWARDS** We offer a competitive Total Rewards package, which includes a competitive salary and an annual performance-based bonus. We also offer a full benefit plan, which...

  • Key Accounts/area Sales Manager

    5 months ago

    Greater Toronto Area, Canada Fronius Canada Ltd. Full time

    Fronius is an international company present in 100+ countries world-wide with three Business Units: Battery Charging, Perfect Welding and Solar Energy. At Fronius Canada we are currently looking for two passionate Automotive Key Account Manager for Southwestern Ontario covering Milton to Windsor and Eastern Ontario covering Mississauga to Oshawa to join our...

  • Area Manager

    2 months ago

    Toronto, Canada Fairweather-Scarborough Town Centre Full time

    **Fairweather** is one of Canada’s leading women's fashion retailers carrying a wide selection of fashionable women's clothing, with over 100 stores from coast to coast. We’re always looking for a variety of talented, great, hardworking, passionate people for our in-store, store operations and head office. Whether you’re a graduate ready to start your...

  • Area Manager

    5 months ago

    Toronto, Canada CBI Health Full time

    **Area Manager - Annapolis Valley and Southern NS**: **About this opportunity** Are you accomplished at motivating teams, driving performance and rallying people around a common vision? Do you lead by example in meeting business goals while creating a culture of service excellence? If so, this area mandate with CBI Health could be the next logical step in...

  • Greater Toronto Area

    2 months ago

    Greater Toronto Area, Canada Carmel Pharms Full time

    The Carmel Sales Team is growing! As a territory rep, you will be the face of the brand at retail level, engaging with budtenders and consumers alike. You will be responsible for helping implement our retail strategy, executing our B2B and B2C initiatives. In this role you will build relationships with key retail stores, organize in-store activations, and...