Provider Coordinator

3 days ago

Toronto, Canada Richmond Villages Full time

Job Description Provider Coordinator – Richmond Villages – Hong Kong – Permanent – Full time – Hybrid working. Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. How You'll Help Us Make Health Happen Claim reconciliation – manage claim reconciliations in the region and share investigated reports with clear explanation of Bupa Global Decisions with Network Managers for any negotiations taken forward with the provider. Statement investigation – investigate statements of outstanding accounts from participating providers with the provider services teams. Updating the network list monthly to be shared with the internal stakeholders. Complaint handling – handle complaints received from client managers/ members/ Customer Services team/ Provider Mailbox and coordinate internally with stakeholders and Network Managers for resolutions and update the complaints tracker. Work positively in association with internal stakeholders, especially in Healthcare Services, Claims and Bupa Global. Set expectations with providers on incoming queries on reconciliation and turnaround times. Key Skills/Qualifications Needed For This Role Bachelor's degree or above in healthcare or related discipline Background in the global/local health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, hospital or clinic, Commercial or Investment Banking and Wealth Management. Previous experience of a complex and multi-skilled customer facing role within a contact centre setting A track record of achieving and exceeding productivity and quality targets Excellent communication, organisational and analytical skills Fluent in English, Cantonese, and English Advanced knowledge with MS offices Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. #J-18808-Ljbffr

  • Interconnection Coordinator

    1 week ago

    Toronto, Canada Solar Provider Group Full time

    **About Solar Provider Group** Solar Provider Group (SPG) develops large-scale solar projects across North America and Europe. We identify suitable sites, secure land agreements, and manage permitting and regulatory approvals to bring projects to the point of construction. By working closely with landowners, communities, and industry partners, we ensure...

  • Provider Coordinator

    9 minutes ago

    Toronto, Canada Bupa Full time

    Provider Coordinator Location: Hong Kong Employment type: Permanent, Full time, Hybrid working Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living,...

  • E-Billing Coordinator | Toronto

    4 weeks ago

    Toronto, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    Our client is looking to hire an E-Billing Coordinator to join their national team. As E-Billing Coordinator you will prepare and submit E-billing invoices as well as client invoices, provide unbilled time and billing support to the legal professionals, and serve as a subject matter expert in E-billing activities. This is a hybrid role offering flexibility...

  • E-Billing Coordinator | Toronto

    7 minutes ago

    Toronto, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    Our client is looking to hire an E-Billing Coordinator to join their national team. As E-Billing Coordinator you will prepare and submit E-billing invoices as well as client invoices, provide unbilled time and billing support to the legal professionals, and serve as a subject matter expert in E-billing activities. This is a hybrid role offering flexibility...

  • Provider Relations

    9 minutes ago

    Toronto, Canada Bupa Full time

    A global health insurance provider in Toronto seeks a Provider Coordinator to manage claims and improve relationships with providers. This role involves handling complaints, investigating account statements, and reconciling claims. Ideal candidates have a Bachelor's degree in healthcare, strong communication skills, and previous customer-facing experience in...

  • Interconnection Specialist

    2 days ago

    Toronto, Canada Solar Provider Group Full time

    **About Solar Provider Group** Solar Provider Group (SPG) is one of the world’s leading solar PV development companies. We specialize in the development, engineering, financing, operation and maintenance of commercial and utility-scale solar installations. **SPG Vision: Being part of the global energy solution by becoming the world’s preeminent...

  • Accounts Payable, Payroll, and Office Administrator

    4 days ago

    Toronto, Canada Solar Provider Group Full time

    At Solar Provider Group (SPG) we are part of the global energy transition; aspiring to become the world’s preeminent renewable energy company. We are powering the future today by relentlessly, efficiently, and sustainably delivering solar projects globally. **Position Overview** **Duties and Responsibilities** - Manage the full cycle of accounts payable...

  • Sales and Greeting Ambassador

    1 week ago

    Toronto, Canada Downtown Service Provider Full time

    Do you have an outgoing personality and a great work ethic? Do you enjoy meeting people from around the world? Do you love exploring Toronto and sharing your passion for our amazing city? We are a busy sightseeing Toronto tour company currently recruiting Sales and Greeting Ambassadors for the upcoming summer season. This position is exciting and...

  • Global Provider Coordination – Health Insurance

    3 days ago

    Toronto, Canada Richmond Villages Full time

    A global health insurer is seeking a Provider Coordinator to manage claim reconciliations and handle complaints. The ideal candidate should have a bachelor's degree in healthcare or a related discipline, fluent English and Cantonese, and a background in the health insurance market. This hybrid role emphasizes excellent communication and organizational skills...

  • Interconnection Strategy Lead

    1 minute ago

    Toronto, Canada Solar Provider Group Full time

    Overview About Solar Provider Group Solar Provider Group (SPG) develops medium and large-scale solar projects across North America and Europe. We identify suitable sites, secure land rights, advance projects through the interconnection process, and manage permitting and regulatory approvals through readiness for construction. By working closely with...