Customer Account Specialist II, Customer Assistance
6 days ago
Overview Join to apply for the Customer Account Specialist II, Customer Assistance role at TD Securities . Work Location: London, Ontario, Canada Hours: 37.5 per week Line Of Business: Personal & Commercial Banking Pay Details: $47,200 - $66,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based on the candidate\'s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. What You’ll Do Make people’s day: deliver an outstanding customer service experience by offering friendly support through knowledge of TD products, services, and solutions. Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to concerns. Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. Never stop learning: actively participate in ongoing training and coaching support to grow and develop in your role. Job Details and Work Arrangement Mandatory Training: 8am - 4pm Mon - Fri for 6 weeks, onsite at 380 Wellington St. London, Ont. After training: Hybrid - Once a month on site. Flexible Business Hours: 8am-9pm Mon - Fri; 9am-5pm (Every other Saturday); 10am-6pm & 1-9pm scheduled weekly. Job Requirements What You Need to Succeed High School Diploma or equivalent Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns Professional demeanor with sound judgment, time management and decision-making skills Ability to multitask and navigate computer systems with speed and accuracy while meeting metrics Digital literacy across desktops, laptops, headsets, etc. Flexibility, resiliency, and a positive attitude with challenging situations Ability to offer advice based on customers\' total financial situation and knowledge of customer life cycle needs Previous collection, credit experience and/or call center and banking experience is an asset Ability to work independently and as part of a team Additional Information We’re delighted you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to helping you thrive both at work and at home. Interview Process : Hiring manager will reach out to candidates of interest to schedule an interview. We aim to communicate outcomes to all applicants by email or phone. National Occupation Classification (NOC) Code: 14201 – Banking, insurance and other financial clerks Accommodation : If you need accommodations to participate in interviews, please let us know. #J-18808-Ljbffr
-
London, Canada TD Full timeCustomer Account Specialist II, Customer Assistance Location: London, Ontario, Canada Hours: 37.5 per week Line of Business: Personal & Commercial Banking Pay: $47,200 – $66,600 CAD Start Date: February 17, 2026 Seniority level: Entry level Employment type: Full‑time Job function: Other Industries: Banking Job Description After a 6‑week mandatory...
-
Hybrid Banking Customer Support
6 days ago
London, Canada TD Securities Full timeA leading financial institution in Ontario is seeking a Customer Account Specialist II for their Customer Assistance team. You will provide exceptional customer service, resolve inquiries, and meet performance goals. Ideal candidates should possess a high school diploma and demonstrate excellent listening and multitasking skills. This role offers a hybrid...
-
London, Ontario, Canada TD Securities Full timeWork Location:London, Ontario, Canada*Hours:*37.5*Line Of Business:*Personal & Commercial Banking*Pay Details:*$47,200 - $66,600 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
-
Accountant II
4 weeks ago
London, Canada Kenco Group Full timeThis range is provided by Kenco Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $88,000.00/yr - $88,500.00/yr Additional compensation types Annual Bonus About the Position The Accountant II is responsible for preparing, analyzing, and reviewing financial statements using accounting...
-
Customer Service Specialist
1 week ago
London, Canada The People People Full time**Customer Service Specialist** The People People on behalf of our client Checkers Cleaning Services is now hiring for a Customer Service Specialist. At Checkers Cleaning Supply, we take cleaning seriously, serving our clients with Honesty, **INTEGRITY**, and Dedication since 1984, providing Exceptional Service and Exceptional Supplies. If you are looking...
-
Remote Banking Support Specialist II
6 days ago
London, Canada TD Full timeA leading Canadian bank is seeking a Customer Account Specialist II to deliver outstanding customer service primarily through remote interactions. The role involves understanding customer needs, addressing inquiries, and meeting performance objectives in a supportive environment. Candidates should have a high-school diploma, excellent listening skills, and...
-
Accounting Assistant Ii
2 weeks ago
London, Canada Western University Full time**Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level N Please note, this is a temporary full time contract opportunity covering a leave of absence. The expected end date is June 30, 2026. **Secondments are Welcome**: Click here for more details on secondment opportunities. **About Western**: Since 1878, Western University has been...
-
Accountant I
4 weeks ago
London, Canada Kenco Group Full timeThis range is provided by Kenco Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $55,000.00/yr - $75,000.00/yr We are seeking a detail-oriented Accountant I to join our growing team in London, ON! This role is perfect for a self-starter looking to build their accounting career while...
-
Customer Support Specialist
18 hours ago
London, Canada LBMX Full timeLBMX is growing again... We are seeking an** Customer Support Specialist!** **Position Description**: We are seeking an experienced, detail-oriented Customer Support Specialist to join our dynamic team. Reporting to the Senior Operations Manager, this role is integral to the seamless operation of our advanced solutions, supporting both our member and...
-
Dental Assistant
18 hours ago
London, Canada Boca Dental Specialist Group Full timeJob description **Boca Dental Specialist Group** is a well-established office. We pride ourselves on excellence and providing the highest standard of care for our patients. We are searching for a **Certified Dental Assistant-Treatment coordinator** for a permanent Full-time and part-time position. Monday to Friday no evenings. Dynamic, energetic, and...
