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Change Manager

3 months ago

Toronto, Canada Apex Systems Full time

Change Manager, Communications


Apex Systems is a global IT services provider, and our staffing practice has an opening for a Consultant with a background in change management, and enterprise technology experiences to place at our client, a Big 5 bank.


Client: Big 5 Bank

Location: Hybrid – 1 day - Downtown Toronto

Duration of Contract/Perm: 6 months rolling contract with high possibility to extend/convert

Hours/week: 37.5 hrs


What you’ll be doing

As the Consultant in Change Management and communication, you will play a key role in successfully supporting transformational changes within data and analytics teams. You will use Prosci, our enterprise-wide change management approach, to lead the People Change Management workstreams across various projects to achieve the desired employee adoption and behavioural changes required to achieve benefit realization. Through extensive training and communication, you will also increase the adoption of the new way of working by driving higher utilization and proficiency to ensure a positive employee experience and accelerate benefit realization. This role requires a hands-on approach to solving problems, planning and supporting change related to all aspects of the employee experience and operational improvement initiatives.


How You’ll Succeed

  • Relationship Management – You build strong relationships internally and externally. You understand views of various stakeholders and facilitate problem solving to find the best solutions for our clients, employees, and shareholders. You collaborate with team members or other departments responsible for project management, training, etc. to ensure that related strategies are aligned with PCM (i.e. ensure that the communication strategy and plan, and the training strategy and plan developed addresses key risks and change impacts that will meet project deliverables and timelines)
  • People Change Management – You will assess the PCM requirements of assigned initiatives to determine the level of PCM support and resources required, identify the key PCM workstreams and associated activities required to develop a PCM approach and plan.
  • Communication - You have extensive marketing and communication skills and are able to translate complex concepts into simple, practical advice pieces including social media posts, video scripts and storyboards, full scale articles, presentation decks, one-pager FAQ guides etc.
  • Who You Are You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  • You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
  • You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
  • You’re a certified professional. You have current accreditation Prosci and/or PCM professional
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.