Call Center Manager: Lead, Coach

The Call Center Manager aids staff in resolving complex issues, researches and documents complaints through proper channels to enhance member satisfaction, and develops staff competencies through coaching and performance appraisals. This role also manages workflow, and staffing levels, and supports the cross-selling of products and services, ensuring...

_**RESPONSIBILITIES**_ The supervisor reports to general management, must have experience as a team leader or supervisor in a call center, and will be able to perform, develop and achieve objectives in line with our customers' expectations. Organized and structured, the person will be responsible for several follow-ups and will be required to work in...

Associate Vice President, Contact Center Platform page is loaded## Associate Vice President, Contact Center Platformremote type: Hybrid Remotelocations: Orange, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R1213Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most:...

LOCATION: Remote Work-at-Home Canada JOB TYPE: Full-Time PAY TYPES: Hourly POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...

The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true...

Job Description Overview On behalf of our client, a leading national distributor serving customers across Canada with a commitment to speed, accuracy, and service excellence, we are presenting seeking a Distribution Center Manager to join their team. Their Edmonton distribution center is a high-volume, fast-paced environment that plays a critical role in...

Base pay range $100,000.00/yr - $110,000.00/yr Overview We’re supporting our client, a privately held company with a national footprint, seeking a hands-on, experienced Distribution Center Manager to lead its Ontario, California operation. This is a high-impact leadership role within a fast-paced, team-oriented environment. The successful candidate will be...

LOCATION: Remote Work-at-Home Canada JOB TYPE: Full-Time PAY TYPES: Hourly POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...

The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset with a focus on sales floor leadership and engagement with customers, while inspiring a sales culture. Ensures Coach's standards and competencies are top of mind. Possesses the...

Role Agile Coach (Enterprise) Location Montreal, Quebec Work schedule 40 hours / week Work mode Hybrid The Enterprise Applications Delivery - Agile Practice Team is looking for an Agile Coach with strong organizational and coaching skills to drive our Agile transformation. This role can be based in our downtown Montreal or Toronto office. Reporting to the...