Director – Business Management, Global Markets Sales

Job Description What is the opportunity? A Director level candidate is required to support the Head of Canadian Sales in Global Markets and their Operating Committee. The role reports into Sales Business Management, with accountability to help drive improved performance and operational effectiveness, as well as a proactive approach to controls and risk management. The successful candidate will also be expected to contribute to global and cross divisional initiatives as needed. Global Sales Business Management responsibilities breakdown into four broad categories: Client & Sales Analysis – providing insightful and actionable insights, including early intervention on issues and replication of wins Client Relationship Management – driving client segmentation and ensuring client business plans are established, tracked & executed Client & Sales Infrastructure – develop and deliver with functional partners (namely Client Technology and BCS) Sales Management & Strategy – develop client segment strategies, associated resources plans, and conduct periodic deep dives / reviews What will you do? Support the strategy to optimise financial performance, operational effectiveness, infrastructure, regulatory readiness, risk management and the control Support Sales with financial planning, forecasts and cost optimisation Partner with Client Technology in order to evolve applications and workflows; Client Intelligence to improve CV reporting Support regional processes, initiatives and business continuity plans as required Support Sales with client lifecycle management, including KYC Develop Sales KPIs and scorecards with Sales Heads Work in close coordination with Product Business Managers as required on various projects and new business proposals Act as a liaison between Front Office and internal support partners including Finance, BCS, GRM, QTS, Compliance, Legal, Internal Audit and Human Resources Manage remediation of issues arising from operational risk events, internal audits, Compliance reviews, regulator visits and those self-identified Ensure new staff are onboarded appropriately and in line with all Compliance and regulatory requirements Manage assigned approvals including invoices, CMACs, expenses and procurement Act as cover, support to other Business Managers globally Proactively identify operational risks / control deficiencies in the business and support remediation efforts Escalate operational risk events, control deficiencies and any other risks that you identify to management and the relevant risk and control functions promptly Support with Talent management /development activities, such as promotions, succession planning, org / structure changes, people development plans, performance What do you need to succeed? Required Capital Markets background with good knowledge of products, business risks and operational processes Educated to degree level Excellent Communication, Written, Analytical and Presentation skills High level of exposure dealing with front office staff and track record of providing innovative and effective solutions Preferred Economics, math or accounting background Knowledge of AI/Macros/VBA Behavioral Self-motivated, innovative, and adaptable Team player and ability to work with & co-ordinate many people Good interpersonal skills Strong attention to detail Strong people skills and understanding of how to successfully interact with other groups Ability to prioritize in a dynamic, fast-paced environment Excellent written and verbal presentation abilities Technical Knowledge of financial products Data management and processing/streamlining capabilities Financial analysis Good with Excel and PowerPoint applications What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation Leaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Flexible work/life balance options Additional Job Details Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: CAPITAL MARKETS Job Type: Regular Pay Type: Salaried Posted Date: Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. #J-18808-Ljbffr