Director – Business Management, Global Markets Sales

Job DescriptionWhat is the opportunity? A Director level candidate is required to support the Head of Canadian Sales in Global Markets and their Operating Committee.The role reports into Sales Business Management, with accountability to help drive improved performance and operational effectiveness, as well as a proactive approach to controls and risk management.  The successful candidate will also be expected to contribute to global and cross divisional initiatives as needed.  Global Sales Business Management responsibilities breakdown into four broad categories:Client & Sales Analysis – providing insightful and actionable insights, including early intervention on issues and replication of winsClient Relationship Management – driving client segmentation and ensuring client business plans are established, tracked & executedClient & Sales Infrastructure - develop and deliver with functional partners (namely Client Technology and BCS)Sales Management & Strategy - develop client segment strategies, associated resources plans, and conduct periodic deep dives / reviewsWhat will you do?Support the strategy to optimise financial performance, operational effectiveness, infrastructure, regulatory readiness, risk management and the controlSupport Sales with financial planning, forecasts and cost optimisationPartner with Client Technology in order to evolve applications and workflows; Client Intelligence to improve CV reportingSupport regional processes, initiatives and business continuity plans as requiredSupport Sales with client lifecycle management, including KYCDevelop Sales KPIs and scorecards with Sales HeadsWork in close coordination with Product Business Managers as required on various projects and new business proposalsAct as a liaison between Front Office and internal support partners including Finance, BCS, GRM, QTS, Compliance, Legal, Internal Audit and Human ResourcesManage remediation of issues arising from operational risk events, internal audits, Compliance reviews, regulator visits and those self-identifiedEnsure new staff are onboarded appropriately and in line with all Compliance and regulatory requirementsManage assigned approvals including invoices, CMACs, expenses and procurementAct as cover, support to other Business Managers globallyProactively identify operational risks / control deficiencies in the business and support remediation effortsEscalate operational risk events, control deficiencies and any other risks that you identify to management and the relevant risk and control functions promptlySupport with Talent management /development activities, such as promotions, succession planning, org / structure changes, people development plans, performanceWhat do you need to succeed?RequiredCapital Markets background with good knowledge of products, business risks and operational processesEducated to degree levelExcellent Communication, Written, Analytical and Presentation skillsHigh level of exposure dealing with front office staff and track record of providing innovative and effective solutionsPreferredEconomics, math or accounting backgroundKnowledge of AI/Macros/VBABehavioralSelf-motivated, innovative, and adaptableTeam player and ability to work with & co-ordinate many peopleGood interpersonal skillsStrong attention to detailStrong people skills and understanding of how to successfully interact with other groupsAbility to prioritize in a dynamic, fast-paced environmentExcellent written and verbal presentation abilitiesTechnicalKnowledge of financial productsData management and processing/streamlining capabilitiesFinancial analysisGood with Excel and PowerPoint applicationsWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationLeaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workFlexible work/life balance options#LI-KA2Job SkillsAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TorontoCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:CAPITAL MARKETSJob Type:RegularPay Type:SalariedPosted Date:2025-12-23Application Deadline:2026-01-09Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.