Assistant Store Manager

3 weeks ago

Quebec, Canada GUESS?, Inc. Full time

Position Overview Assistant Manager is responsible for overseeing the customer experience, training and development of store staff, leading by example on the selling floor, and maintaining store standards on the selling floor and stockroom. Reports To: Store Manager Supervises: Sales associates, desk associates, and stock associates. Essential Functions People Development Training Completion: Ensure all associates complete training per company guidelines. Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts. Brand GUESS Store 5919 Store Address 5401 Boulevard Des Galeries, #169 - Quebec City, QC G2K1N4 Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Retail Apparel and Fashion #J-18808-Ljbffr

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