Trade Sales, Showroom

Trade Sales, Showroom & Brand Specialist (Interior Design & Textiles) Location: Toronto (Showroom-based) Type: Full-time Threadcount Textile & Design is a boutique textile and design company serving high‑end residential and hospitality interior designers. We supply sustainable luxury textiles paired with a highly personal client experience — all delivered with a creative edge. We are currently seeking a Trade Sales, Showroom & Brand Specialist to support the growth of our designer account base and strengthen Threadcount’s presence in Toronto’s design community. The Role This position will serve as the face of our Toronto showroom and a key driver of designer account growth. It blends inside/outside sales, showroom leadership, elevated client experience, and brand growth execution, ideal for someone who thrives in a relationship‑driven, design‑forward business. Responsibilities Own and convert digital and showroom‑based sales opportunities through proactive outreach, and consistent follow‑through using Respond to designer inquiries, sample requests, and showroom visits with warmth, speed, and deep product knowledge Vet inbound leads and digital sales opportunities, ensuring fast response times and thoughtful follow‑up Guide designers through product selection and sampling with tailored recommendations aligned to their project needs, aesthetic, and budget Maintain clear pipeline visibility by logging sales activity, customer notes, and follow‑ups in Salesforce Be a quarterback support in showroom for outside sales by coordinating follow‑ups, sourcing, sampling, and key account requests Support outside sales through road visits, representing Threadcount in designer presentations, product previews, and key relationship‑building meetings Actively represent Threadcount at industry events including trade shows, design showcases, and networking opportunities Showroom Leadership + Management Act as the day‑to‑day lead of the Toronto showroom, ensuring it is consistently elevated, organized, and client‑ready Deliver a refined, attentive showroom experience that reflects the standards of the Threadcount brand Oversee showroom presentation and merchandising: seasonal refreshes, vignettes, display updates, and product storytelling moments working collaboratively with creative team Manage showroom systems including sample organization, memo flow, display upkeep, and showroom materials Maintain showroom scheduling, readiness standards, and day‑to‑day rhythm to ensure a seamless designer experience Ensure the showroom functions as a sales‑driving environment by maintaining visual excellence, product clarity, and hospitality‑level service Support showroom events and activations, ensuring the space is prepared, the experience is seamless, and follow‑up is executed Brand + Trade Growth Support Partner with marketing and content teams to support trade‑growth and brand‑building initiatives company‑wide Contribute to planning and execution of campaigns, product launches, seasonal storytelling, and showroom moments Support the development and execution of the new‑business customer journey — converting new designer leads from first inquiry to first order, and nurturing them into repeat buyers Assist with trade community outreach including events, partnerships, designer mailers, and creative brand touchpoints Track and report on key outreach initiatives (what was executed, who engaged, what converted) to help refine and improve results over time Proven experience in luxury sales to the trade, focusing on the hospitality and high‑end design sectors Bring an entrepreneurial mindset — you take initiative, spot opportunities, and don’t wait to be told what to do Thrive in a showroom environment and take pride in maintaining a space that feels elevated, inspiring, and sales‑driving Are confident in relationship‑based sales and enjoy follow‑up, momentum, and converting opportunities Have a sharp eye for color, texture, styling, and luxury presentation Are naturally organized and take pride in clean systems, high standards, and detailed execution Enjoy working collaboratively and communicating across teams — leadership, marketing, operations, and outside sales Love blending sales + brand‑building and want to help grow a design‑led business with real momentum Want to be part of a dynamic team where your work makes a direct impact Qualifications 3–6+ years of experience in a showroom, trade environment, textile brand, or design‑focused sales role in the high end sector Strong understanding of interior design specification workflows and designer buying behavior Proven ability to manage a pipeline, convert opportunities, and maintain strong follow‑through Confident, polished communicator with a relationship‑first approach Proficient and confident in using CRM tool such as Salesforce Strong organizational skills and ability to operate independently while staying team‑oriented Passion for textiles, elevated client experience, and brand storytelling Future mindset – adaptable to evolution and change – and like the feeling of startup energy Compensation + Performance Bonus Base salary + performance bonus Additional Information Seniority level: Entry level Employment type: Full‑time Job function: Sales and Business Development Industries: Textile Manufacturing and Interior Design #J-18808-Ljbffr