Account Manager

3 weeks ago


Toronto, Canada Fulfil Full time

Get AI-powered advice on this job and more exclusive features. This range is provided by Fulfil. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$100,000.00/yr - CA$140,000.00/yr Direct message the job poster from Fulfil Chief Operating Officer at Fulfil | ERP for eCom | Helping brands run efficient and profitable businesses Job Description We're hiring a Merchant Success Manager who actually likes solving messy, real-world problems for growing brands. You'll work with founders and ops leaders who know their stuff, helping them scale without the chaos. You’ll own a book of merchants and be the person they trust to help them get results — not just check boxes. Your job is to make sure they’re healthier, adopting what works, and running leaner across ops, supply chain, and accounting. You’ll work with Product, Implementation, and Engineering to push merchant priorities forward and make sure nothing gets lost in translation. You’ll get into the weeds of how businesses actually run — inventory, orders, the whole flow — and help them squeeze more out of Fulfil. We move quickly here. You’ll use whatever gets the job done, including AI tools like ChatGPT and Claude, to stay sharp and move faster. If you like owning relationships, driving outcomes, and helping ambitious teams scale with less stress, you’ll probably like this role. Location Toronto or Miami (5 days a week in office, with the ability to work from home up to 2 days a week once ramped) Type Full-Time Expected Start Date Immediately



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