Customer Support Representative

3 days ago

Toronto, Canada Account Management East Full time

Work closely with the Account Executive, Analyst and other members of the Integrated Solutions team including Leadership (aka, the internal team), to help deliver the Integrated Solutions value proposition. Maintain communication between the internal team and client.
**The Customer Support Representative will have**:
Direct or indirect communication with client to provide support required in any of the areas identified below + correspondence with vendors (insurance providers, etc.) as required to meet the client’s needs:

- Claims resolutions
- Billing issues
- Contract interpretations
- Administration
- Interpretation of underwriting and administrative rules
- Accessing available services
- Employee communications

**To be successful as a**Customer Support Representative**, you will need**:

- Critical Thinking
- Ability to multitask effectively
- Strong Communication
- Math skills
- Excel, Word and Powerpoint proficiency
- Ability to manage stress effectively
- Multitask effectively

**What’s in it for you?**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Flexible vacation and Personal Time Off
- Assistance for the completion of industry recognized designations

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

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