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Application Administration Technician

2 months ago


Gatineau, Canada Cégep Héritage College Full time
ROLE SUMMARY :

The primary role of the Application Administration Technician is to support our Enterprise Resource Planning (ERP) suite from Skytech (Clara, Omnivox) used by the administrative staff and the LMS (Learning Management System) pedagogical tools (Lea, Moodle, Teameo, Mahara, WeBWorK) used by the teachers. The Application Administration will be a team of 3 people. The expertise of the different software is distributed across the team with a main and backup person for each area. We are looking for someone in expertise in one of those applications.


DUTIES :
MINIMUM QUALIFICATIONS REQUIRED :
  • Must have a minimum of a college diploma (DEC) with an appropriate field of specialization (Computer Science Techniques) or a diploma whose equivalence is recognized by the competent authority.
  • Must have a minimum of 4 years of experience relevant to the duties of the position.
  • Must have excellent knowledge of Microsoft Office 365.
  • A good knowledge of English is essential (written, spoken and comprehension) and functional French is required.

ADDITIONAL QUALIFICATIONS :
  • Must possess excellent communication, organizational and interpersonal skills.
  • Must have excellent analytical and problem-solving skills.
  • Must be quick to respond, dynamic, creative and detail oriented.
  • Must be able to work independently with minimal supervision and work well in a team environment.
  • Must be able to work efficiently under deadlines and produce accurate results.
  • Must be flexible and possess a high degree of adaptability.
  • Must possess excellent customer service skills.
  • Must have a strong work ethic and exercise discretion.

SALARY RANGE (PER HOUR) : 27.01$ - 38.87$
SPECIFIC SECTION :