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A leading IT consulting firm in Ontario, Canada, is seeking a ServiceNow Business System Analyst for a contract role. The ideal candidate will enhance and coordinate communication between departments, and manage integrations while ensuring alignment with ITSM strategies. Responsibilities include testing business solutions, assisting in change management, and defining IT services. Strong knowledge of ServiceNow, communication skills, and experience in Agile methodologies are essential for this position.#J-18808-Ljbffr