Executive Pastry Chef

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Palliser | A Legacy of Excellence, A Future of Possibility

For over a century, Fairmont Palliser has stood as Calgary’s most iconic hotel—a symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable service and unforgettable experiences. Our story is woven into the fabric of Calgary’s history, and our people are at the heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive. Whether you are just beginning your journey in hospitality or bringing years of experience to the table, here you will find a team that values connection, excellence, and purpose. Join us in delivering elevated experiences and be part of a legacy that continues to shape the future of hospitality in Calgary.

About The Application Process

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Executive Pastry Chef. Inspire and create the grandest experience for our guest, clients and colleagues every day. Create cutting edge and high end pastries for our food and beverage outlets and event spaces. Create for yourself a career and develop within a world class hotel operation. Reporting to the Executive Chef.

Key Responsibilities

• Lead the daily operation of the Pastry kitchen, working closely with other Food & Beverage leaders and all culinary departments to create high-end products and experiences for our guests and colleagues
• Maintain an active presence on the floor, coaching and supporting colleagues, ensuring the pastry team has the skills and tools to deliver excellent products and experiences
• Develop new dessert, pastry and bread products for all venues and events, ensuring all offerings are current and in line with food trends
• Ensure the pastry department follows all Company policies, procedures and values

Guest Experience

• Monitor guest feedback, online reviews, and social media channels to identify trends and opportunities for improvement
• Ensures guest satisfaction goals are met and comfortable engaging with guests, clients and media
• Comfortable and confident in media and public appearances
• Ensures special requests and preferences are handled properly and professionally
• Represents the Fairmont Palliser at external events

Team Leadership & Engagement

• Communicate effectively, both verbally and in writing, to provide clear direction to the pastry team, with the support of production lists, Standard Operating Procedures, recipes, photos, etc
• Maintain colleague engagement with the entire culinary and stewarding team. Promoting teamwork between the kitchen and all other departments.
• Promote a positive workplace culture, focused on engagement, accountability, and recognition
• Recruitment, training and development of the pastry team

Financial Performance

• Maintain payroll costs and productivity within budgeted guidelines
• Support budgeted food cost by proper costing, inventory control and purchasing
• Build strong relationships with local vendors and sources the best quality products for the best price
• Support promotional initiatives, activations, and marketing campaigns that drive business growth

Food & Health Safety

• Ensure the pastry department follows all food safety and sanitation Food Safety standards daily and provides coaching and training to the pastry team
• Maintain a safe and clean work environment and ensures that all Health & Safety standar