Housekeeping Manager

7 days ago

Kingston ON KK E, Canada Hampton Inn Kingston Full time $50,000 - $70,000 per year

Job description

We are seeking a dedicated and experienced Housekeeping Manager to oversee the cleanliness and maintenance of our facilities. The ideal candidate will have a strong background in hospitality and cleaning management, ensuring that our environment meets the highest standards of cleanliness and guest satisfaction. This role requires exceptional leadership skills, attention to detail, and a commitment to providing outstanding service.

Responsibilities:

- Lead and manage all aspect of the housekeeping department and ensure all service standards are followed with friendly and engaging service.

  • Handle guest concerns and react quickly, tracking and notifying the appropriate departments for corrective measures to ensure guest satisfaction.

  • Ensure that all guest rooms and public areas are clean and well-maintained.

  • Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness

  • Train and supervise housekeeping staff, including scheduling and assigning tasks

  • Conduct regular inspections to ensure compliance with cleanliness standards

  • Handle guest complaints or requests related to housekeeping services

  • Maintain inventory of cleaning supplies and equipment

  • Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations

  • Maintain inventory control of all supplies and products. Placing purchase orders.

  • Training and coaching team members

  • Being on top of Deep cleaning and PM schedules and uploading them to Hilton portals.

  • Being a team player. Ensure a positive, team oriented spirit is maintained among all co-workers by practicing open communication, empathy and support.

Experience:

  • Service focused personality is essential and previous leadership experience is required.
  • Previous experience in a housekeeping supervisory role, preferably in a hotel or hospitality setting
  • Strong knowledge of cleaning procedures and techniques
  • Excellent organizational and time management skills is essential
  • Ability to effectively communicate with staff and guests. Lead by example, believe in strong team culture and set the scene for high performance.
  • Leadership skills to motivate and manage a team of housekeepers
  • Attention to detail to ensure high-quality cleanliness standards are met

COMPENSATION PACKAGE TO BE DETERMINED BASED ON THE EXPERIENCE***MUST BE WHIMIS CERTIFIED***

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Work Location: In person

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