Housekeeping Manager

1 week ago

Kingston, Canada Hampton Inn Kingston Full time

**Responsibilities**:

- Lead and manage all aspect of the housekeeping department and ensure all service standards are followed with friendly and engaging service.
- Handle guest concerns and react quickly, tracking and notifying the appropriate departments for corrective measures to ensure guest satisfaction.
- Ensure that all guest rooms and public areas are clean and well-maintained.
- Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness
- Train and supervise housekeeping staff, including scheduling and assigning tasks
- Conduct regular inspections to ensure compliance with cleanliness standards
- Handle guest complaints or requests related to housekeeping services
- Maintain inventory of cleaning supplies and equipment
- Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations
- Maintain inventory control of all supplies and products. Placing purchase orders.
- Training and coaching team members
- Being on top of Deep cleaning and PM schedules and uploading them to Hilton portals.
- Being a team player. Ensure a positive, team oriented spirit is maintained among all co-workers by practicing open communication, empathy and support.

**Experience**:

- Service focused personality is essential and previous leadership experience is required.**:

- Previous experience in a housekeeping supervisory role, preferably in a hotel or hospitality setting**:

- Strong knowledge of cleaning procedures and techniques**:

- Excellent organizational and time management skills**:

- Ability to effectively communicate with staff and guests. Lead by example, believe in strong team culture and set the scene for high performance.**:

- Leadership skills to motivate and manage a team of housekeepers**:

- Attention to detail to ensure high-quality cleanliness standards are met**

**ONLY CANDIDATES ELIGIBLE TO WORK IN CANADA AND IS CURRENTLY RESIDING IN KINGSTON WILL BE CONSIDERED FOR THIS POSITION** COMPENSATION PACKAGE TO BE DETERMINED BASED ON THE EXPERIENCE**MUST BE WHIMIS CERTIFIED**

**Job Types**: Full-time, Permanent

Pay: From $47,000.00 per year

Additional pay:

- Retention bonus

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Day shift
- Every Weekend
- Holidays
- Monday to Friday
- On call
- Weekends as needed

Ability to commute/relocate:

- Kingston, ON K7K 7E6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- how many years of housekeeping supervisory/management experience do you have

**Experience**:

- housekeeping supervisory: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- WHMIS Certification (required)

Work Location: In person

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