Dermatology Assistant

7 days ago

New Westminster, British Columbia, Canada Dermatology Clinic - New West Full time $36,000 - $42,000 per year

Are you looking to launch a career in healthcare? Whether you are a gap-year student, contemplating a future in labwork, medicine, aesthetics, pharmacy, industry or nursing; or if you are driven by excellence in patient care, come join us in dermatology

We are looking for a dynamic new team member to join us full-time at Spectrum Dermatology. This role involves managing patient interactions, supporting phototherapy treatments, handling retail sales, ensuring smooth patient check-in and check-out, and maintaining a clean office environment. In this role, you will play a crucial part in managing a high volume of patients while maintaining a calm and professional demeanor to deliver an excellent patient experience.

Key Responsibilities:

  • Phone Management: Answer calls, schedule/reschedule appointments, address inquiries from patients and health care providers.
  • Patient Check-in/Check-out: Greet patients, validate MSP/verify information, collect payments, complete documentation.
  • Phototherapy Support: Provide patient instructions, maintain records, adjust treatments, and assist with equipment troubleshooting.
  • Retail Sales: Promote and sell skincare products, maintain inventory, process sales transactions, complete end-of-day reconciliation.
  • Office Cleaning: Maintain cleanliness of patient rooms and staff areas, including wiping surfaces, restocking supplies, and ensuring a sanitary environment.

Skills & Qualifications:

  • Prior medical office or customer service experience preferred.
  • Strong communication and multitasking abilities.
  • Comfortable with scheduling software and POS systems.
  • Professional and patient-focused demeanor.
  • Ability to maintain a clean and organized environment.

Join us and help deliver excellent patient care in a clean, welcoming dermatology practice

Essential attributes:

  • Ability to work in a high volume, fast paced environment.
  • Excellent communication and interpersonal skills.
  • Proficiency in typing and data entry with high accuracy.
  • Ability to remain calm and composed under pressure and high-stress situations.
  • Ability to manage multiple tasks and prioritize interactions.
  • Strong organizational skills and attention to detail.
  • High school diploma or equivalent required; additional certification in medical office administration is a plus.
  • Experience in a medical office environment is preferred, but not required.

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Benefits:

  • Discounted or free food
  • Extended health care
  • Store discount

Application question(s):

  • Briefly tell us why this role appeals to you and why you think you're a good fit.
  • You may help with medical tasks like setting up trays, processing surgical tools and working closely with the doctor during a medical visit (training included). Does this match with your goals?
  • This job can be busy and fast. Are you okay helping with many different tasks in one day?
  • To complete your application, you must include your typing speed (words per minute). Use this website: Applications without a typing speed will be rejected.
  • Can you come to work on time and work full shifts (8 hours) with potential start at 8AM and potential end at 5PM?

Language:

  • English (required)

Work Location: In person

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