Dermatology Receptionist

We are looking for a friendly and organized receptionist to join us full-time at Spectrum Dermatology. This role involves managing patient interactions, supporting phototherapy treatments, handling retail sales, ensuring smooth patient check-in and check-out, and maintaining a clean office environment. In this role, you will play a crucial part in managing a high volume of patients while maintaining a calm and professional demeanor to deliver an excellent patient experience.

**Key Responsibilities**:

- **Phone Management**: Answer calls, schedule/reschedule appointments, address inquiries from patients and health care providers.
- **Patient Check-in/Check-out**: Greet patients, validate MSP/verify information, collect payments, complete documentation.
- **Phototherapy Support**: Provide patient instructions, maintain records, adjust treatments, and assist with equipment troubleshooting.
- **Retail Sales**: Promote and sell skincare products, maintain inventory, process sales transactions, complete end-of-day reconciliation.
- **Office Cleaning**: Maintain cleanliness of patient rooms and staff areas, including wiping surfaces, restocking supplies, and ensuring a sanitary environment.

**Skills & Qualifications**:

- Prior medical office or customer service experience preferred.
- Strong communication and multitasking abilities.
- Comfortable with scheduling software and POS systems.
- Professional and patient-focused demeanor.
- Ability to maintain a clean and organized environment.

Join us and help deliver excellent patient care in a clean, welcoming dermatology practice

Essential attributes:

- Excellent communication and interpersonal skills.
- Proficiency in typing and data entry with high accuracy.
- Ability to remain calm and composed under pressure and high-stress situations.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
- Strong organizational skills and attention to detail.
- High school diploma or equivalent required; additional certification in medical office administration is a plus.
- Experience in a medical office environment is preferred, but not required.

Pay: $20.00-$24.00 per hour

**Benefits**:

- Extended health care

Application question(s):

- Do you have experience with MedAccess EMR?

**Language**:

- English (required)

**Location**:

- New Westminster, BC (preferred)

Work Location: In person