Medical Office Manager

23 hours ago

Edmonton, Alberta, Canada Total Life Full time

We are seeking an experienced and organized Medical Office Manager to oversee the daily operations of our telehealth company. The ideal candidate will have strong leadership skills, an understanding of healthcare administration, and the ability to manage both staff and patient contact in a high stress environment. This role is vital in ensuring our company runs smoothly, efficiently, and in compliance with all relevant healthcare regulations.

Requirements

Roles and responsibilities:

Supervise daily operations of the office, including coordinating with the client services team and the provider services team.

Hire, train, schedule, and manage staff.

Maintain and update records, ensuring compliance with HIPAA and other privacy regulations.

Oversee billing and coding processes.

Liaise with insurance companies for credentialing enrollments and resolve billing issues.

Monitor office budgets, expenses, and financial performance; assist with payroll and vendor management.

Develop, implement, and update office policies and procedures.

Handle patient inquiries, complaints, and conflict resolution professionally.

Qualifications:

  • Bachelor's Degree
  • 3+ years of experience in healthcare office settings
  • Familiarity with CRM and EMR systems 
  • Strong organizational, time/project management, and communication skills
  • Proven leadership experience
Benefits

Salary: $60,000

Equity + Bonus + Massive Growth Opportunity

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