Bilingual Administrative Clerk

1 week ago

Toronto, Ontario, Canada Staffworks L T D Full time $40,000 - $60,000 per year

Job Description
Our client, a Toronto education-sector union, needs a temporary Bilingual Administrative Clerk / Reception Backup starting immediately.

Position Summary

The Bilingual Administrative Clerk is responsible for answering phones, assisting visitors, and performing a variety of clerical and administrative duties in support of the assigned department. The role requires adherence to organizational policies and applicable legislation, as well as a strong commitment to professionalism and confidentiality.

Duties and Responsibilities

  • Respond to telephone inquiries, direct messages, and greet visitors, providing information or assistance, or referring individuals to the appropriate staff or department.
  • Provide general administrative and clerical support including filing, typing, photocopying, collating, faxing, labelling, and preparing mailings.
  • Provide general information to members of the organization as required.
  • Maintain and prepare reports using manual or electronic files, inventories, mailing lists, and databases.
  • Process incoming and outgoing mail, documents, and faxes, both manually and electronically.
  • Sort, process, and verify applications, receipts, forms, and other documents.
  • Coordinate the purchase of supplies and arrange for maintenance of office equipment for the department.
  • Ensure confidentiality is maintained in accordance with applicable privacy legislation.
  • Ensure compliance with relevant occupational health and safety legislation, regulations, policies, and procedures.
  • Perform other related duties as assigned by departmental leadership.

Education and Experience

  • High school diploma or equivalent.
  • Minimum of three (3) months administrative experience.
  • Bilingualism (English and French) required.
  • Completion of office or administrative courses at the college level is an asset.

Skills and Competencies

  • Ability to communicate sensitively and courteously with members, staff, stakeholders, and the general public.
  • Excellent interpersonal and public relations skills, demonstrating tact, courtesy, common sense, and integrity both in person and over the phone.
  • Strong organizational skills with a high level of accuracy and attention to detail.
  • Demonstrated understanding of and commitment to confidentiality.

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