Partner Account Manager

Interested in working for a company that provides you a chance to grow professionally, give back to society, and make money doing it? If so, Level Access may be the right company for you.

Level Access helps companies design and enhance their IT systems - including websites, web applications, software, hardware, and services - so they are usable by people with disabilities. In the same way that buildings must conform to the Americans with Disabilities Act (ADA) modern web sites and applications must be accessible to people with disabilities or face legal liability. Level Access allows organizations to address these risks through software, training, and consulting solutions. This ensures that people with disabilities have equal access to, and use of, IT systems. With over 1000 public and private sector customers, Level Access is the leader in the growing field of accessible IT solutions. Level Access's flagship product offering, AMP (Accessibility Management Platform), is the industry's first on-demand solution that integrates the business and technical aspects of complying with regulations such as Section 508, ADA, and WCAG.

Are you a motivated and goal-oriented professional interested in making a significant impact in the digital accessibility market? At Level Access, we're looking for a dedicated Partner Account Manager to join our dynamic Sales team in the United States. This outstanding opportunity enables you to contribute to the future of digital accessibility by cultivating strategic partnerships that drive revenue growth and broaden our market presence.

Position Overview

We are seeking a results-driven Partner Account Manager to expand and strengthen our relationships with digital agencies and systems integrators (SIs) that have deep expertise in digital experience.  The primary focus for this role will be to contribute to revenue growth through innovative go-to-market partnerships that accelerate the adoption of digital accessibility solutions. The success of the role will be driven by the ability to develop trusted partnerships that help to build the market-leading digital accessibility ecosystem

Key Responsibilities

1. Partner Sourcing and Recruitment

• Identify, evaluate, and recruit new digital agencies and solution integrators aligned to the digital accessibility market.
• Develop partner ecosystem mapping framework for accessibility-focused partners.
• Conduct thorough assessments of prospective partners to ensure alignment with company goals and values.

Relationship Development and Management

• Develop a point-of-view on the joint value proposition, by partner category. 
• Develop and nurture long-term relationships with existing and newly onboarded partners across diverse categories.
• Act as the primary point of contact for partners, providing support, resources, and guidance to maximize success.
• Collaborate with partners to co-develop go-to-market strategies and joint business plans.

Revenue Growth and Enablement

• Develop target account strategies and co-selling motions.
• Drive partner-sourced and influenced revenue by aligning partner capabilities with market opportunities.
• Design and execute enablement programs to ensure partners are knowledgeable about Level Access' offerings and effectively equipped to co-sell and co-innovate.
• Track partner performance, analyze KPIs, and provide regular feedback to optimize success.

Cross-Functional Collaboration

• Work closely with internal teams, including Sales, Marketing, and Product, to align partner activities with overall company goals.
• Collaborate on the creation of co-branded marketing initiatives and campaigns to increase market visibility.
• Initiate seller alignment and engagement with respective partner peers.
• Advocate for partner needs within the organization to ensure mutual success.

Market Insights and Strategy

• Stay informed about industry trends, competitor activities, and emerging opportunities in the MarTech space.
• Provide strategic recommendations to refine the partner program and ensure competitive differentiation.

Qualifications

Experience:

• Minimum of 5–7 years of experience in channel sales or partner management within the software or MarTech industry.
• Proven track record of building and scaling partnerships with VARs, digital agencies, SIs, and mid-size consultancies.
• Experience and knowledge of the DXP / CMS space, and partners within those eco-systems.
• Proven experience of developing "power of 3" partner motions, leveraging services partners alongside multiple technology vendors to build repeatable and scalable business.

Skills:

• Strong understanding of the MarTech ecosystem and partner dynamics, including cloud marketplace and OEM/ISV strategies.
• Exceptional relationship-building, negotiation, and communication skills.
• Ability to create and execute partner enablement strategies.
• Proficiency in CRM tools and partner relationship management software.

Education:

• Bachelor's degree in business, marketing, or a related field (or equivalent experience).

Personal Attributes:

• Self-starter with a results-driven mindset.
• Collaborative team player with a passion for driving mutual success.
• Comfortable working in a fast-paced, dynamic environment.

Application Process

This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.

Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2023, Level Access. All rights reserved.

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