Logistics Coordinator
2 weeks ago
At Alcan Freight, we're more than a logistics provider — we're a team of passionate professionals dedicated to delivering dependable, efficient, and innovative transportation solutions. With over 20 years of experience, we've built a solid reputation as a trusted logistics partner for businesses of all sizes, helping them move goods smoothly and grow confidently in today's fast-paced world.
Our Mission
To deliver reliable, forward-thinking, and environmentally responsible logistics solutions that help businesses achieve sustainable growth while minimizing their environmental footprint.
Why Work with Alcan Freight
1. Industry Expertise:
Our experienced team brings deep industry knowledge and hands-on understanding of complex logistics networks. We customize our services to meet each client's specific needs and challenges.
2. Technology at the Core:
We leverage advanced technology to simplify operations, improve visibility, and boost efficiency. Our real-time tracking tools ensure you're always informed about your shipment's status.
3. Focus on Sustainability:
We take pride in operating responsibly. Through eco-conscious initiatives and partnerships with green-minded carriers, we continuously strive to lower our environmental impact.
4. Customer First:
Your success drives everything we do. We prioritize strong relationships, proactive communication, and service excellence to ensure complete satisfaction.
5. Career Growth & Innovation:
Joining Alcan Freight means being part of a growing, forward-looking organization. We offer opportunities for personal development and professional advancement within a supportive team culture.
Current Opportunity: Trucking Dispatcher
We are currently looking for motivated, detail-oriented individuals to join our expanding operations team. If you have a passion for logistics and a commitment to excellence, Alcan Freight is the place for you.
Position Overview
Alcan Freight Ltd is seeking an experienced Trucking Dispatcher to join our fast-paced logistics team. In this role, you'll manage the coordination of freight transportation, optimize routing, and maintain top-tier customer service throughout the process.
Key Responsibilities
- Load Planning: Utilize DAT, Loadlink, and other platforms to plan and assign loads efficiently while maximizing fleet productivity.
- Driver Coordination: Assign routes to drivers based on hours of service, availability, and customer delivery windows.
- Communication: Maintain consistent contact with drivers to share updates, resolve issues, and ensure compliance with safety and legal standards.
- Customer Service: Provide clients with shipment updates, address concerns promptly, and ensure a smooth delivery experience.
- Problem Solving: Anticipate and resolve logistical challenges such as delays, mechanical problems, or route changes.
- Documentation: Accurately record dispatch details, load confirmations, and trip data for operational transparency.
- Compliance: Monitor adherence to transportation and safety regulations, including hours of service and weight restrictions.
- Route Optimization: Continuously refine routing to reduce idle time, lower fuel use, and improve delivery timelines.
- Crisis Management: Respond promptly to breakdowns or emergencies, ensuring driver and cargo safety.
Qualifications
- Proven experience as a Trucking Dispatcher within a logistics or transportation company.
- Proficient in using Loadlink, DAT, and other dispatch or routing software.
- Strong communication, multitasking, and organizational abilities.
- Skilled in problem-solving and decision-making under pressure.
- In-depth understanding of transportation laws and compliance standards.
- Familiarity with North American geography and major freight corridors.
- High attention to detail with excellent time management.
- Flexible availability, including occasional evenings or weekends.
- High school diploma or equivalent (post-secondary education is an asset).
Join Our Team
When you join Alcan Freight, you're not just starting a job — you're building a career grounded in integrity, innovation, and teamwork. We're committed to creating a diverse and inclusive workplace where everyone has the opportunity to grow and succeed.
If you're ready to be part of a forward-moving company shaping the future of logistics, apply today and begin your journey with Alcan Freight.
Alcan Freight Ltd. is an equal opportunity employer. We welcome and celebrate diversity across our workforce.
Job Type: Full-time
Pay: $17.20-$25.00 per hour
Ability to commute/relocate:
- Brantford, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- dispatching: 1 year (required)
Language:
- English (required)
- Punjabi (preferred)
Work Location: In person
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