Senior Warehouse Coordinator

Who We Are  

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.   Further information is available at

SUMMARY

A Senior Warehouse Coordinator is the person who handles tasks that are related to inventory in a warehouse setting for an organization.  Their role includes maintaining inventory levels, making monthly inventory reports, recording and labeling inventory items to be used in the future and maintaining accurate records. This role will also provide additional technical support and knowledge to assist with several functions including the training and onboarding of new technicians. 

Shipping and Receiving

• Receive new parts shipments.  Confirm receipt of all received parts.  Confirm condition/no damage.  Confirm invoiced amount matches PO.
• Manage digital transfer of parts to warehouse, truck or W/O as applicable.  Move parts to designated storage location in warehouse or technician bin for loading to truck.
• Handle all parts shipments to other regional shops and customer sites.
• When required, transport parts/tools/equipment to technicians on site.

Sourcing and Purchasing

• Create and place purchase order to vendors for all non-standard or non-stocked job parts.
• Negotiate parts purchase price when necessary to obtain best price from vendors.
• Support national parts manager with exception to stock orders.
• Vendor management including but not limit to; sourcing new vendors and build up relationship to enlarge the vendor base; maintain an effective business relationship with current vendors to reduce order lead time.
• Monitor parts orders and provide direction to suppliers to meet work order service level obligations.  Proactively update Management of exceptions.

Inventory Control

• Daily preparation of required parts for daily/morning technician pick-up for assigned work orders and/or truck restocking.
• Track and manage stock inventory on technician trucks and proactively replenish parts based on pre-determined min/max reporting. Transfer parts from warehouse to trucks in inventory management system.
• Monitor inventory level on regular basis and report exceptions for replenishment when necessary.
• Communicate with national parts manager, operation manager, administrative manager and technicians on all inventory issues including but not limit to: inventory report, non-stock parts requirement and return parts issues.
• Lead annual inventory audit for the respective regional warehouse and all trucks collaborating with NPM and Administration team.
• Manage warranty/DOA returns of parts to ensure credit procedure implemented.  Process parts returns from technicians.  Verify and process warranty parts/cores returns.  Update tracking sheets for Warranty Parts.  Coordinate warranty returns with national parts manager to ensure credits/refunds are tracked and received.
• Package and ship and track warranty return parts to warranty provider and support administration team to ensure credits/refunds are received.
• Coordinate customer owned dispenser demolition with dispatch and management.  Collect all used parts and transfer to inventory system for future redeployment.

Warehouse Management

• Work with corporate HSE department to ensure all ensure safety compliance have been followed.  Manage safety equipment including monthly bum testing of gas monitors.
• Regular inspection of safety gear and equipment to ensure safe/suitable for operations.  Ensure gear is kept in designated lockers/bins.  Including tripods, winches, harnesses, hoists, blowers, gas detectors, FRC coveralls.
• Organize warehouse shelves and equipment/tools to maintain a clean and tidy work area.
• Labeling and tagging of select inventory.
• General shop housekeeping.  Keep warehouse tidy with parts/tools/gear in designated spaces, floors clean, clear and tidy to eliminate trip hazards, garbage/recycling taken out daily and electronics components properly segregated for recycling/disposal.
• Regularly conduct random safety audits on technician vehicles.
• Monitor and manage disposal of waste oil, absorbent pads, scrap metal, etc.

Other Technical Support

• Provide detailed technical support to entry level techs who are trying to order parts.
• Bring a unique ability in being able to source creative solutions for clients due to his understanding of the utilization of the equipment.
• Provide technical advice, job scoping advice to our Facility Services Coordinator where needed.
• Provide an educated perspective to what our truck and warehouse inventory levels should be to support contractual requirements in the market.
• Assist the Director in training and supporting the onboarding and development of our new Parts Coordinators and inventory management protocols for Western Canada.
• Quote clients from time to time on equipment upgrades, parts purchases etc.

KNOWLEDGE & SKILLS

• Relevant post-secondary education.
• Hands-on experience in supply chain, logistics or inventory practices.
• Warehouse operation experience.
• Business software skills.
• Ability to prioritize, schedule and plan time sensitive duties in a fast pace environment.

Licenses and/or Professional Accreditation

Possess a valid Forklift license, or willing to get one.

Valid G drivers' license

BGIS is an equal opportunity employer and we welcome you to apply for a position with us If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success