Operations Manager

We have an exciting opportunity for a Sr Operations Manager here in Windsor ON

What's in it for you?

• Competitive salary based on experience
• Health insurance, and paid time off
• Commitment to fostering professional development and growth opportunities at all levels, supported by a culture that values and encourages open communication
• Positive working environment that promotes work-life balance

Here at ACCU-STAFF, our mission is to help organizations find the top Industry talent and to help people achieve their personal, professional, and goals through the growth of their career. Our core values are the backbone of our business which is how we guide our hiring process: we show excellence through results, lead with integrity and accountability and exemplify competitive greatness.

We are proud to be recognized by Forbes Canada within our Industry in all of their 3 categories - Best Executive Recruitment Firms, Best Temporary Staffing Firms, and Best Professional Recruiting Firms

The Operations Manager is responsible for the strategic direction and leadership for the overall operations of their business unit. This role is to effectively and efficiently manage the development and directions of the operational team to drive the growth of revenue, productivity and promote high quality customer satisfaction while building relationships and ensuring the integration of strategic plans with company operations with their respective Plant Managers.

What you will do:

• Establishes the overall vision and direction for the implementation of their business unit operations.

• Develop and implement new business strategies for creating or improving processes and procedures to improve corporate performance objectives

• Monitor departmental/plant unit performance against goals to ensure that progress is being made, and that corrective action is taken if necessary

• Supports the analysis and reporting of the plants on the daily, monthly and annually department's key performance indicators and industry trends

• Examines reports to determine the operational efficiencies and activities of the plants to ensure optimum performance

• Responsible for appropriate staff levels to meet requirements at the plant level

• Responsible for utilizing internal resources for recruitment, hiring, terminations and performance management to support overall direction for each plant

• Manage the morale in the plants by setting and demonstrating a strong business ethic with subordinates for dealing with employees, suppliers and customers

• Handle customer enquiries and complaints which are escalated from the plants, analyzing the customer's concern and present options to solve their issue

• Meet regularly with plant managers to facilitate resolution of issues/problems for their plant and/or their departments

Qualifications

The table below details the
minimum levels
of education and experience, as well as the minimum and preferred qualifications, certifications or designations required to complete the job.

Minimum Required:

• Post-Secondary diploma or degree

Preferred:

• Post-Secondary diploma or degree in a technical field

Experience

Minimum Required:

• 5 years previous management experience in a technical environment with proven leadership abilities

• 10 years previous management experience in a technical environment with proven leadership abilities

• A clear and solid understanding of personnel policies, practices, and procedures and other operational issues faced by the organization

Additional Information

ACCU-STAFF has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources so that arrangements can be made for the appropriate accommodations to be in place before you begin your employment. We thank all applicants for their interest; however only those selected for an interview will be notified.