Business Services Administrator

At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients' needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.

Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the possibilities of what we can achieve together. We are 17,000 projects and counting – improving lives and helping shape the growth of sustainable, progressive and inclusive communities.

Your role

Join our team as a Business Services Administrator with the Operations team in Ottawa.

The Business Services Administrator is responsible for excellence in office and business services delivery, ensuring a professional, productive, and efficient workplace.

You will:

• Serve as the go-to resource for the Ottawa office, providing strategic and operational administrative support.
• Take ownership of office operations, proactively identifying challenges and implementing solutions.
• Exercise strong judgment and diplomacy when working with leadership, employees, and external stakeholders.
• Ensure tasks are managed with accuracy, urgency, and attention to detail while meeting competing deadlines.
• Provide bilingual support (English/French) across a variety of functions to strengthen communication and engagement across our teams.

Administrative & Operational Leadership

• Oversee office operations, ensuring an organized and efficient work environment.
• Support leadership with scheduling, reporting, and coordination of priorities.
• Manage onboarding/offboarding of employees and consultants, including IT and facilities requirements.
• Reconcile corporate credit cards and support financial processes.
• Apply document retention policies and ensure compliance with company standards.

Events & Employee Engagement

• Lead the planning and execution of meetings, events, and conferences, both on- and off-site.
• Act as the primary point of contact for vendors, suppliers, and service providers.
• Coordinate registrations, sponsorships, and trade show participation.
• Drive office culture and engagement by organizing staff events, team-building activities, and CSR initiatives.

Facilities & Health and Safety

• Take ownership of office facilities, including maintenance, security, and common areas.
• Serve as the first point of escalation for facility-related issues and emergencies.
• Liaise with landlords and external service providers as needed.
• Participate in Health and Safety Committee meetings and coordinate compliance activities, including training and inspections.

Working Conditions

• Standard hours of work: Monday to Friday, 8:00 a.m. – 5:00 p.m.
• This is an in-office position
• Additional hours may be required based on office demands.
• Ability to exercise good judgment, tact, and diplomacy in a professional setting.

• Bilingual proficiency in English and French (written and verbal) is required.
• 3–5 years of experience in an administrative or office management role, ideally supporting senior leaders.
• Post-secondary education in Business Administration, Commerce, or a related field is an asset.
• Strong organizational, interpersonal, and communication skills with a proven ability to manage competing priorities.
• Demonstrated ability to problem-solve, take initiative, and exercise sound judgment.
• High degree of ownership, accountability, and professionalism.

Don't have every single qualification? We know that some people are less likely to apply for a job unless they are a perfect match. At Colliers Project Leaders, we're not looking for "perfect matches." We're looking to welcome people to our diverse, inclusive, and authentic workplace.  So, if you're excited about this role but don't have every single qualification, we encourage you to apply anyway. Whether it's this role or another one, you may be just the right candidate.

What you can expect:

• An opportunity to truly impact our communities
• A flexible work environment
• A comprehensive onboarding experience
• Significant professional development, training, and a mentorship program
• A paid volunteer day
• An environment where people feel welcome, heard and included, regardless of their differences
• And much more

Join our team of difference-makers and help shape the growth of dynamic communities.

#LI-DV1

Colliers Project Leaders is part of Colliers (NASDAQ, TSX: CIGI), a leading diversified professional services and investment management company, with more than 17,000 professionals operating in 63 countries.

Colliers Project Leaders has suspended our COVID-19 vaccination requirement. In circumstances where our clients have a different COVID-19 vaccination policy, the Clients' requirements will supersede.

Colliers Project Leaders is an equal opportunity employer and celebrates diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please advise the assigned Talent Acquisition Business Partner.

Colliers Project Leaders standard recruitment process requires applicants to be subjected to formal background and reference checks prior to their hiring.