Office Administrator –

6 days ago

Owen Sound ON, Canada ONYX Smart Security Full time $50,000 - $65,000 per year

Join a fast-growing company making homes and businesses smarter and safer. ONYX Smart Security is looking for an Office Administrator who's organized, caring, and ready to grow with a company that's taking big steps forward.

This is a full-time position with an opportunity for a hybrid role (in-office/from home) for the right candidate.

About the Role

As our Office Administrator, you'll be the heartbeat of ONYX — keeping communication flowing, schedules organized, and operations running smoothly. You'll work closely with the owner and our team of technicians and sales advisors to ensure every customer experience is seamless from first contact to final invoice.

We're looking for someone who takes pride in their work, thrives on organization, and genuinely enjoys helping people.

What You'll Be Doing

  • Communicating with customers by phone and email to schedule assessments, installs, and service visits

  • Managing calendars, quotes, and job statuses in our CRM system )

  • Handling inventory ordering and job preparation for upcoming installs

  • Preparing and sending invoices using QuickBooks and following up with customers to ensure invoices are paid.

  • Supporting the sales team with quotes and follow-ups. Prospecting and calling local businesses or homeowners to book free security assessments.

  • Helping maintain smooth daily operations as ONYX continues to grow

Who You Are

  • Organized, calm, and caring — you bring order to a busy day

  • A team player who's dependable and positive

  • Fast learner with confidence using software (CRM, QuickBooks, Google Drive)

  • Comfortable communicating with customers and managing details under pressure

  • You take pride in doing things right — the ONYX way

Experience That Helps

  • Office admin or coordination experience

  • Scheduling, QuickBooks, CRM, or inventory management background

  • Customer service experience in a fast-paced or trade-related environment

What's In It for You

  • $50,000–$65,000/year, depending on experience and performance

  • Room for growth with regular reviews and raises for strong performance

  • Potential to advance into operations or management roles as ONYX expands

  • Flexible hybrid opportunity for the right candidate

  • Be part of a supportive, energetic team that's building something special

To Apply: Send your resume to with the subject line "Office Administrator Application."

Learn more about us at

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Work Location: Hybrid remote in Owen Sound, ON

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