Senior Salesforce Consultant

2 weeks ago

Remote Canada ComputerSoftware hireVouch Full time

Senior Salesforce Consultant 

As a Senior Salesforce Consultant, you'll serve as a the project lead or manager on 4-7 client projects. You'll be responsible for growing and maintaining the relationship with existing clients, coordinating the evaluation, scope, and completion of new development projects, and configuring Salesforce to accommodate new development requests.

Responsibilities

Client Delivery

  • Facilitate requirements gathering sessions and recommend future state process designs

  • Document business requirements, user stories, tasks, test plans, and definitions of done

  • Configure Salesforce and related tools including fields, objects, workflows, flows, and Apex

  • Perform thorough testing to ensure quality

  • Develop and manage end to end project plans for Sales Cloud, Service Cloud, Experience Cloud and other implementations

  • Forecast work and deliver projects on time and within budget

  • Provide guidance on data architecture, integrations, migrations, and analytics

  • Manage project stakeholders, conduct regular meetings, and ensure alignment on decisions

  • Provide training to support user adoption of new functionality

Qualifications

  • Minimum 5 years of experience as a Salesforce administrator, developer, or consultant

  • Salesforce Administrator and Advanced Administrator certifications required

  • At least one additional Salesforce cloud certification

  • Strong understanding of Salesforce architecture and best practices

  • Strong knowledge of Agile project management methodologies

  • Experience leading large scale Salesforce implementations

  • Bachelors degree or higher

Skills

  • Strong communication skills with ability to translate technical concepts for non technical audiences

  • Strong analytical and strategic thinking skills

  • Ability to understand complex business processes and design effective solutions

  • Proficiency with enterprise level business applications and Salesforce development practices

  • Ability to independently manage multiple projects, budgets, timelines, and client expectations

  • Ability to motivate and lead project teams

Preferred Experience

  • Experience as a director or manager of a business systems team

  • Experience with Salesforce products including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Field Service, CPQ or industry clouds

  • Experience with integration tools such as Dell Boomi

  • Experience with AppExchange applications including Conga, FormAssembly, and DocuSign

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