receptionist/customer care representative

7 days ago

Edson, Canada Bannister Automotive Group Full time $40,000 - $60,000 per year

Drive Your Career Forward with Bannister — We're Hiring a Receptionist/Customer Care Representative

Are you someone who thrives in a fast-paced, people-focused environment? At Bannister Automotive Group, we're not just selling vehicles — we're building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada's Best Managed Companies, we're proud to be a family-owned group where your growth matters and your contributions are seen.

We're currently looking for a Receptionist/Customer Care Representative to join our Bannister Ford Edson team. If you're organized, professional, and ready to be the first point of contact for our guests, this could be the opportunity you've been waiting for.

 This position is temporary, but could lead to permanent employment for the right candidate.

The Drive Ahead

  • Greet customers and visitors in a warm, professional manner
  • Answer and direct incoming calls using a multi-line phone system
  • Manage appointment scheduling and front-desk communications
  • Provide administrative support to the service, sales, and management teams
  • Process payments and complete daily cash-outs with accuracy
  • Receive and distribute mail; prepare courier packages as needed
  • Keep the reception and waiting area clean and organized
  • Assist with dealership events and customer follow-up processes
  • Driving the customer shuttle
  • Maintaining Staff and Customer Lounges

Performance Essentials

  • Experience in a receptionist, administrative, or customer service role (dealership experience is an asset)
  • Strong verbal communication and professional in-person/phone presence
  • Organized, detail-oriented, and able to multitask in a busy environment
  • Proficient with Microsoft Office (Outlook, Excel, Word)
  • Cash-handling or basic bookkeeping experience is an advantage
  • Valid driver's license and clean abstract
  • Full-time availability — Monday to Friday, with Saturdays as needed (approximately 40 hours/week)

Bannister Accessories

  • Competitive wages based on market, with bonus opportunities
  • Extended benefits package, including health, dental, and vision care (for permanent employees)
  • Group RSP contribution program for long-term financial support
  • Unlimited career growth across the Bannister Automotive Group — internal candidates are prioritized
  • Ongoing training and professional development

Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.

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