Front Desk Administrator/ Floater

7 days ago


Kitchener ON NB Y, Canada Chicopee park dental Full time $48,000 - $72,000 per year

Job Summary

We are seeking a Front Desk Receptionist to join our dental office team and provide exceptional dental services to our patients. If you are an experienced receptionist with excellent communication skills and a passion for customer service, we would love for you to join us.

Key Responsibilities:

  • Greet and check in patients with professionalism and warmth
  • Answer incoming phone calls and respond to patient inquiries and emergencies
  • Schedule and confirm appointments
  • Manage patient records and maintain accurate documentation
  • Process insurance claims and verify patient coverage
  • Collect payments and handle billing transactions
  • Coordinate with dental assistants and hygienists to ensure smooth workflow
  • Maintain a clean and organized front desk area
  • Help with sterilization and set up rooms when needed
  • HAARP certification is an asset

Qualifications:

  • Previous experience in a dental or medical office preferred
  • Knowledge of dental terminology and insurance billing is a plus
  • Proficient in dental software (Tracker) is an asset or training can be provided
  • Excellent communication and customer service skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and work in a fast-paced environment
  • High school diploma or equivalent required
  • Days needed : Wednesday,Thursday, Friday and one Saturday a month

Job Types: Part-time, Permanent

Pay: $23.00-$30.00 per hour

Work Location: In person



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