Front Desk Administrator/ Floater
7 days ago
Job Summary
We are seeking a Front Desk Receptionist to join our dental office team and provide exceptional dental services to our patients. If you are an experienced receptionist with excellent communication skills and a passion for customer service, we would love for you to join us.
Key Responsibilities:
- Greet and check in patients with professionalism and warmth
- Answer incoming phone calls and respond to patient inquiries and emergencies
- Schedule and confirm appointments
- Manage patient records and maintain accurate documentation
- Process insurance claims and verify patient coverage
- Collect payments and handle billing transactions
- Coordinate with dental assistants and hygienists to ensure smooth workflow
- Maintain a clean and organized front desk area
- Help with sterilization and set up rooms when needed
- HAARP certification is an asset
Qualifications:
- Previous experience in a dental or medical office preferred
- Knowledge of dental terminology and insurance billing is a plus
- Proficient in dental software (Tracker) is an asset or training can be provided
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Ability to multitask and work in a fast-paced environment
- High school diploma or equivalent required
- Days needed : Wednesday,Thursday, Friday and one Saturday a month
Job Types: Part-time, Permanent
Pay: $23.00-$30.00 per hour
Work Location: In person
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