Internal Business Development Manager, Excalibur

We are hiring an Internal Business Development Manager, Excalibur

Reporting To:

Vice President, Residential Sales--Business Development

Full-Time/Part- Time:

Full-time

Posting Date:

January 6, 2026

Closing Date:

January 20, 2026

Hours of Work:

8:30 a.m. – 5:00 p.m.

Grade:
Office Location:     

66.7
Calagary
Great location Steps away from the main public transit station

What we offer:

Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities
*Eligibility for benefits is dependent on the terms of employment

The Opportunity
 
The Internal Business Development Manager (Excalibur) is responsible for perpetuating the growth of Excalibur's portfolio, categorized as "Alternate A", by contacting, educating and servicing mortgage brokers.

How you will contribute:

Service portfolio of new and low producing mortgage agents
Log any significant conversations with mortgage agents
Develop and build business relationships by making outbound calls to brokers/brokerages
Manage/update labels database including initial set up with broker clients
Communicate daily with Business Development Manager and underwriters 
Actively search for new brokerage firms and agents
Develop and implement marketing initiatives through various mediums that will generate more volume
Attend conference calls and other meetings with Senior Management to converse on volumes, trends, industry news, issues and strategies
Work independently and with the team to achieve common objectives
Complete special projects and duties as assigned
Adheres to policies/procedures to ensure AML requirements are met, when applicable

The experience you need:

Good organizational skills, including project management and the ability to undertake and complete multiple, concurrent tasks
Competency in Microsoft Office; capacity to learn new technologies/systems
Excellent communication skills including presentation and negotiation skills
Deal effectively with difficult customer situations to maintain customer satisfaction and loyalty
Ability to take initiative and work independently on projects
Excellent customer service skills with a high aptitude for building client relationships
Demonstrated ability to work independently and in a team environment
Ability to demonstrate initiative, confidence and resilience in everyday situations
Self-directed and motivated
Work towards individual and team objectives
University degree preferred with a focus on Sales or Business and/or equivalent work experience
Experience working with brokers or full understanding of the mortgage broker process

Working Environment and Physical Demands Analysis:

Office environment
Periods of high volume with tight timelines
Long periods of stationary position/sitting
Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
Long periods of time in viewing a computer screen
Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

Competitive Compensation
Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
Extensive training programs to set our employees up for success
Modern office environment conducive to collaboration
Supportive teamwork culture
Opportunities to give back to the communities and work through events focused on a variety of charities
Ongoing social events throughout the year

The team you'll join:
Founded in 1988, First National is one of Canada's largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada's largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
   
Artificial Intelligence is not used in our recruitment or hiring process for this role.
 
We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted. 
 
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
 
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at should you need an accommodation at any point in the recruitment process.
 
#FNLOBC

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