Administrative Supervisor

6 days ago

Markham, Ontario, Canada Tdot Immigration Services Inc. Full time $50,000 - $60,000 per year

Overview

Are you ready to lead a team that keeps operations running seamlessly in one of Toronto's fastest-growing immigration firms? TDOT Immigration is looking for a driven, detail-oriented Administrative Supervisor who can lead, monitor, and empower our admin team while ensuring every client's process runs smoothly from intake to completion.

Duties

  • Supervise and monitor the daily performance of the admin team to ensure deadlines, service standards, and accuracy are consistently met.
  • Take full ownership and accountability for all administrative operations and immigration application workflows.
  • Ensure exceptional client service by maintaining prompt communication and professional handling of every case.
  • Train and mentor the admin team regularly to build skill, confidence, and efficiency.
  • Identify gaps in processes and create effective solutions to keep operations running at peak performance.
  • Take initiative to manage high-priority tasks without waiting for instructions.
  • Conduct regular quality control checks on documents, applications, and communication.
  • Collaborate with the Operations, Client Relations, and Finance teams for smooth cross-department coordination.
  • Ensure end-to-end process excellence for every client.

What We're Looking For

  • Minimum 3 years of experience in the immigration industry (preferred in a consultancy, law firm, or RCIC-led practice).

OR

  • Minimum 3 years of project management or office operations experience where you have led teams and managed multiple workflows.
  • Strong leadership and decision-making skills with a sense of ownership and accountability.
  • Excellent communication and organizational abilities.
  • A proactive problem solver who thrives in a fast-paced environment.
  • Strong attention to detail and ability to multitask under pressure.

Why Join TDOT Immigration

  • Be part of a professional, high-performing team that values growth, accountability, and excellence.
  • Opportunity to lead an administrative department that supports thousands of clients globally.
  • Dynamic, collaborative, and growth-focused work culture.
  • Competitive salary based on experience and skill set.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Ability to commute/relocate:

  • North York, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Have you ever supervised, trained, or managed a team of at least 2–3 people in a professional setting?
  • This role requires taking ownership of all admin workflows without constant supervision. Do you consider yourself proactive, accountable, and confident in making operational decisions?

Experience:

  • immigration industry: 3 years (required)

Work Location: In person

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