Contact Lens Design Consultant

2 weeks ago


Remote, Canada Precision Technology Services Ltd Full time

Precision Technology Services Ltd. is a manufacturer of rigid gas permeable contact lenses. In addition to manufacturing, we distribute a variety of ophthalmic products direct to eye care practitioners. We are proud to be the Canadian distributor of the Medmont topographers. With decades of business experience, PTS has become a globally respected leader in the education, application and fitting of specialty contact lenses with the use of corneal topography. Come grow with our dynamic team.

We are looking for the right person who will join our Lens Consultation team in a remote position. This is a permanent, full-time position.

What you'll be doing:

  • Process orders for RGPs (including Orthokeratology, Scleral and other specialty designs), Soft Contact Lenses, and Ophthalmic Products
  • Convert data into initial contact lens orders
  • Troubleshoot with ECPs and clinical staff to resolve fitting issues and difficult cases
  • Collaborate with Consultation team to address Contact Lens Consultations provided by clients
  • Consultation Reception: answering phones, emails, online requests
  • Work with Customer service team to collaboratively assist customers on Inventory and product ordering

What you bring to the team:

  • Previous experience working as a contact lens fitter in an Optometrist's or Optician's office or as a lens consultant at another Contact Lens Manufacturer
  • Fluency in English is required.
  • Fluency is French is highly desired.
  • Knowledge of contact lens terminology
  • Technical knowledge in contact lens design and construction is an advantage
  • Superior telephone, written and verbal communication skills
  • Fast learner
  • Punctual
  • Confidential
  • Attention to detail
  • Positive attitude and sense of humor
  • Computer savvy – Proficient in MS Word, Outlook, Excel

Salary: Commensurate With Experience. Benefit Package Available.

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Experience:

  • contact lens consulting or lens fitting: 1 year (preferred)

Work Location: Remote


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