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Dynamics CRM Consultant

2 days ago

Toronto, Ontario, Canada VOX ISM Full time

Company Description

VOX ISM is a Certified Microsoft Dynamics Solutions Partner for Business Applications, specializing in licensing, implementation, support, and training for CRM, ERP, and BI solutions tailored to Canadian businesses. As a two-time Microsoft Partner of the Year, VOX ISM has a proven track record in providing industry-leading solutions. The company developed the VOX ISM Vertical Accelerator (VA), a proprietary tool that reduces the cost, risk, and time of software implementation, offering a one-to-one cost ratio for supporting services. Their pre-configured solutions are built on Microsoft Dynamics and include best practices, business intelligence, and reporting to streamline operations and enhance productivity. Located in Toronto, ON, VOX ISM is dedicated to helping organizations unlock their full potential through innovative technology and services.

Role Description

This is a full-time, on-site role in Toronto, ON, for a Dynamics CRM Consultant. The Dynamics CRM Consultant will be responsible for implementing, configuring, and maintaining Microsoft Dynamics CRM solutions for clients. Tasks include analyzing business processes, consulting with clients to understand their needs, and providing tailored CRM solutions. The consultant will also deliver training, offer ongoing support, and assist with the integration of applications to streamline operations and enhance customer relationship strategies.

Qualifications

  • Strong analytical skills and the ability to assess and optimize business processes
  • Experience in sales and delivering consulting services to clients
  • Knowledge of administration or similar CRM platforms
  • Proficiency with Microsoft Dynamics CRM solutions and related technologies
  • Excellent communication, interpersonal, and organizational skills
  • Proven ability to deliver technical training and support to clients
  • Understanding of industry-specific CRM and ERP requirements is an asset
  • Bachelor's degree in Business, Information Technology, or a related field is preferred