Project Coordinator

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.

Full-Time | In-Office / Flexible in Port Coquitlam, BC
Salary: $60,000–$75,000 annually

Projects don't succeed by accident. They succeed because someone is tracking details, managing timelines, identifying risks early, and keeping teams aligned as work moves from planning to delivery.

The Project Coordinator serves as a central point of organization and communication, helping turn projects sold by Sales into successful outcomes for clients. This role supports consistency, clarity, and follow-through across internal teams, vendors, and clients — especially when priorities shift or projects become complex.

If you enjoy structure, accountability, and seeing projects through to completion, this role offers meaningful impact and variety.

Own the Project Experience

• Support projects from sales handoff through successful delivery.

• Keep projects organized, documented, and progressing according to plan.

• Anticipate risks and address potential issues early.

Run Meetings That Matter

• Coordinate and lead internal and client meetings, including kickoffs, status updates, and wrap-ups.

• Prepare agendas, guide discussions, and track action items.

• Ensure clarity around ownership, timelines, and next steps.

Coordinate People, Schedules & Vendors

• Schedule Professional Services team members and Sales Engineers to support project delivery and revenue goals.

• Coordinate vendors and third-party partners, tracking deliverables and timelines.

• Adjust schedules and priorities as project needs evolve.

Be a Key Communication Resource

• Provide consistent, proactive updates to clients and internal stakeholders.

• Translate technical progress into clear, understandable information when needed.

• Escalate risks or issues in a timely and appropriate manner.

Keep Projects On Track

• Track scope, timelines, and budgets.

• Support weekly revenue forecasting and utilization tracking.

• Identify risks to delivery or profitability and communicate them early.

Quality Control & Follow-Through

• Perform final reviews to confirm all deliverables have been completed as expected.

• Ensure project documentation is accurate, complete, and current.

• Follow up until projects are fully closed and documented.

Stay Organized

• Maintain project boards, work-in-progress tracking, sales order conversions, and inventory audits.

• Keep project systems clean, reliable, and up to date.

• Support scope requests and prioritize Sales Engineer work appropriately.

• Strong organizational and time-management skills.

• Accountability to deadlines and consistent follow-through.

• Proactive approach to problem-solving.

• Ability to coordinate across teams and manage follow-ups.

• Clear written and verbal communication skills.

• Attention to detail while maintaining awareness of overall goals.

• Adaptability in a fast-paced, changing environment.

• Client-focused, professional, and collaborative working style.

• 1–3 years of experience in a Project Coordinator, Project Manager, or similar role.

• Experience in a fast-paced or client-facing environment (MSP experience a plus).

• Familiarity with tools such as Microsoft Teams, ConnectWise, MS Planner, or similar platforms.

• Experience managing multiple projects simultaneously.

• Understanding of project management fundamentals and resource planning.

• Interest in IT services and professional services delivery.

This role is focused on ownership, organization, and execution. It's a strong fit for someone who values structure, clear communication, and delivering work as promised.

Who We are: 

At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter Technologies, we're investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. 

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today  Learn more here: Why New Charter.

New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.