Dental Office Administrator

1 week ago

Brantford, Ontario, Canada Clarence Street Dental Group Full time

We are looking for a confident and detail-oriented Dental Office Administrator with a high level of accuracy, efficiency, and exceptional professionalism. The ideal candidate thrives in a clinical environment, ensures a high-quality patient experience, and contributes positively to our team culture.

Key Responsibilities

Patient Coordination & Experience

  • Greet patients warmly and provide a seamless check-in and check-out experience.
  • Coordinate new patient onboarding, including verifying forms, updating records, and guiding patients through their first visit.
  • Maintain a 90%+ reappointment rate through proactive scheduling and personalized follow-up.

Insurance & Financial Administration

  • Prepare and submit insurance estimates and claims with accuracy.
  • Communicate insurance coverage to patients.
  • Ensure precise entry of payments and financial information.

Operational Excellence

  • Manage schedules efficiently to optimize provider time and enhance patient flow.
  • Troubleshoot scheduling issues and resolve patient concerns with professionalism and empathy.
  • Support digital workflows, including managing digital charts, and documentation.
  • Demonstrate strong time management and attention to detail in all administrative responsibilities.

Professionalism & Team Culture

  • Model superior professional behaviour and uphold Clarence Street Dental Group's values.
  • Contribute positively to the team environment through clear communication and respectful collaboration.
  • Maintain accuracy, efficiency, and a high level of organization in all aspects of the role.

What We're Looking For

  • Previous experience in a dental office administrative role (dental strongly preferred).
  • Strong understanding of dental terminology, insurance plans, and treatment coordination.
  • Excellent communication skills—professional, clear, and patient-focused.
  • High attention to detail, accuracy, and accountability.
  • A team player who excels in a fast-paced, multi-provider environment.
  • Proficient with dental software (Open Dental, Practice By Numbers, Max Assist, YAPI)

Why Join Clarence Street Dental Group?

  • Supportive, collaborative team culture.
  • Opportunities for professional growth within a large, multi-specialty practice.
  • A workplace where professionalism, respect, and excellence are standard.

Ready to join a team that values your expertise and professionalism?

Contact us today

Job Types: Full-time, Permanent

Pay: $24.00-$30.00 per hour

Expected hours: 34 – 36 per week

Benefits:

  • Dental care
  • Paid time off
  • RRSP match
  • Tuition reimbursement

Work Location: In person

  • Financial Administrative Officer

    3 days ago

    Brantford, Ontario, Canada Innovative Wealth Strategies Inc Full time

    An innovative Financial Advisor firm is looking for an efficient Administrative Officer for our growing organization. The Administrative Officer will be responsible for a variety of administrative tasks, including interacting with various financial organizations including Manulife, providing client support, helping with opening new accounts, drafting...

  • Dental Assistant Level 2

    4 days ago

    Brantford, Ontario, Canada Brantford North Dental Full time

    ABOUT USBrantford North Dental is a well-established and popular Brantford dental office known for our friendly,long-standing staff membersand equally loyal patient following.We are asmaller but very busy practicewith a fantastic team ofstaff who love what they do and have a great time doing itWe pride ourselves on the personal relationships we create and...

  • Certified Level II Dental Assistant

    1 week ago

    Brantford, Ontario, Canada Clarence Street Dental Group Full time

    WE'RE HIRING A CERTIFIED LEVEL II DENTAL ASSISTANTClarence Street Dental Group is growing, and we're looking for an exceptional Certified Level II Dental Assistant to join our patient-focused team. If you are passionate about excellence, thrive in a fast-paced clinical environment, and take pride in setting the standard for professionalism and patient...

  • Office Administrator/Receptionist

    2 days ago

    Brantford, Ontario, Canada Brantworth Trades Group Full time

    Position OverviewBrantworth Trades Group is seeking a reliable and highly organized Office Administrator/Receptionist to join our team at our Brantford office. This is an in-person, part-time position, ideal for someone looking to grow with a company, with the potential to transition to full-time employment as the role and workload expand.As the first point...

  • Purchasing Administrator

    7 days ago

    Brantford, Ontario, Canada Robert Half Full time

    Company Overview: Join an innovative and industry-leading manufacturing team dedicated to delivering quality products and exceptional service. We foster a collaborative work environment with opportunities for development and growth.Position Summary: We are seeking a detail-oriented Purchasing Administrator to manage procurement activities and support our...

  • Administrative Assistant

    7 days ago

    Brantford, Ontario, Canada Kids Can Speak Full time

    Administrative AssistantLocation: Brantford, Ontario, CanadaHours: Part-time/Full- time, up to 30 hours per weekJob Description:Kids Can Speak Speech Therapy is seeking a dedicated and efficient Administrative Assistant to join our team in Brantford, Ontario. As an Administrative Assistant, you will play a crucial role in providing excellent client support...

  • Administrative Assistant

    2 weeks ago

    Brantford, Ontario, Canada Ontario First Nations Technical Services Corporation Full time

    Location:Brantford, OntarioThe Ontario First Nations Technical Services Corporation (OFNTSC) is a nonprofit organization that provides technical advisory services, training, and capacity development to First Nations communities in Ontario. By offering a wide range of specialized services and expertise, OFNTSC helps to enhance the quality of life, promote...

  • Insurance Administrator

    1 day ago

    Brantford, Ontario, Canada Westland Insurance Full time

    We're searching for a Commercial Insurance Administrator. Are you searching for new possibilities? Westland Insurance Group Ltd. has an exciting new opportunity for a Commercial Insurance Administrator at our Brantford, ON location. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland We...

  • Insurance Administrator

    3 hours ago

    Brantford, Ontario, Canada Westland Insurance Group Full time

    We're searching for a Commercial Insurance Administrator. Are you searching for new possibilities?Westland Insurance Group Ltd. is growing and has a new opportunity for a Commercial Insurance Administrator in Brantford, ON. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland We are looking...

  • Medical Office Assistant/Receptionist General Surgery

    2 days ago

    Brantford, Ontario, Canada Avenue Medical Centre Full time

    About usAvenue Medical Centre is the largest multispecialty medical centre in Brantford. Support staff provide assistance to physicians in Family Practice, Obstetrics and Gynecology and General Surgery. Employees enjoy working as part of a large collaborative team with opportunities for learning multiple roles and responsibilities.This role is a support...