Bracing & Customer Service Specialist

19 hours ago


Barrie, Ontario, Canada Eagle Ridge Professional Complex Full time

Customer Care & Education

  • Greet, assess, and support clients to identify their bracing and support needs.

Brace Fitting & Clinical Duties

Perform specialized fittings of:

  • Sport medicine braces
  • Orthopedic appliances
  • Custom bracing - Ossur and DonJoy Products
  • Compression stockings
  • Ensure proper fit, comfort, and function for all products, adjusting as needed.

Office Administration & Operations

  • Complete point-of-sale transactions and handle order entry.
  • Manage daily administrative tasks such as client follow-up, invoicing, and documentation.
  • Support purchasing, database management, and routine office duties.
  • Maintain a clean, organized, and professional workspace.
  • Consult and educate clients on injury mechanics, recovery strategies, and product options.
  • Provide compassionate, knowledgeable guidance throughout the entire client experience.
  • The ideal candidate is an athletic therapist, kinesiologist or nurse
  • All training will be provided

Job Types: Full-time, Permanent

Pay: $25.00-$33.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • On-site gym
  • On-site parking
  • Paid time off
  • Store discount

Application question(s):

  • Are you a kinesiologist, athletic therapist or nurse?

Education:

  • Bachelor's Degree (required)

Experience:

  • Customer service: 2 years (required)

Work Location: In person


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