Current jobs related to Customer Service - Barrie, Ontario - Superior Plumbing & Heating

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada Great Lakes Water Solutions - 2208144 Ontario Inc. Full time

    Join our team at Great Lakes Water Solutions as a full-time Customer Service Representative. Become our front line contact for our customer base. Ensure we have an organized schedule and play a vital role in ensuring the cleanliness, organization, and efficiency of our workspace. This multifaceted position combines customer service, scheduling, cleaning,...

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada La-Z-Boy Full time

    DescriptionAre you looking for a great work environment with one of the largest and most recognizable home furnishings brands in the world?Are you outgoing, energetic and enjoy dealing with people?La-Z-Boy Furniture Galleries is currently seeking a mature, positive, enthusiastic and results driven PART TIME administrative assistant.**Shifts are a...

  • Customer Service Representative(Norfolk)

    7 days ago

    Barrie, Ontario, Canada Domino's Pizza | Empire Pizza Full time

    Hot job openings, fresh out of the ovenWe are happy that you are interested in joining the Domino's team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities:CSRs are primarily responsible for providing exceptional customer service, making great Domino's Pizza products and maintaining cleanliness of the...

  • Bracing & Customer Service Specialist

    6 days ago

    Barrie, Ontario, Canada Eagle Ridge Professional Complex Full time

    Customer Care & EducationGreet, assess, and support clients to identify their bracing and support needs.Brace Fitting & Clinical DutiesPerform specialized fittings of:Sport medicine bracesOrthopedic appliancesCustom bracing - Ossur and DonJoy ProductsCompression stockingsEnsure proper fit, comfort, and function for all products, adjusting as needed.Office...

  • Service Barrie Customer Systems Data Analyst

    3 days ago

    Barrie, Ontario, Canada City of Barrie Full time

    Posting Number: TC-25-41Job Type: Temporary Full-time, up to 17 Months, UnionSalary Range: $63,991.20 to $76,694.80 per yearLocation: Barrie, ON - Hybrid (see below for more details)Posted: Monday, November 17, 2025Application Deadline:Monday, December 1, 2025 at 11:59 pmThe OpportunityAccess Barrie combines customer service, marketing and communications,...

  • Customer Care Representative

    5 days ago

    Barrie, Ontario, Canada CAA Club Group Full time

    About UsAs Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.Who we areAre you...

  • Customer Operations Manager

    2 weeks ago

    Barrie, Ontario, Canada Indigo Books & Music Full time

    Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little —...

  • Customer Service Representative

    2 weeks ago

    Barrie, Ontario, Canada Scotiabank Full time

    Requisition ID: 245521Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About The RoleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our Customer...

  • Customer Rep-Station-2

    1 week ago

    Barrie, Ontario, Canada FedEx Canada Full time

    This is an interview position.To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.Required Knowledge, Skills And AbilitiesHigh school diploma/equivalent....

  • Service Coordinator

    6 days ago

    Barrie, Ontario, Canada Liftow Limited Full time

    Founded in 1960, Liftow is North America's largest Toyota forklift dealership. As Toyota is the world's leading forklift brand, our mission at Liftow is to provide exceptional material handling equipment, products, training, and customer service to our clients. With a deep commitment to our core values, Liftow proudly operates full-service branches across...

Customer Service

2 weeks ago

Barrie, Ontario, Canada Superior Plumbing & Heating Full time

Job description

Overview:

The Superior Plumbing and Heating is rapidly growing in the province, with a wide range of exciting career opportunities. We believe in the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency, and responsiveness. We are committed to being an employer of first choice, creating a positive and inclusive work environment. We invite you to join our teams

Are you bilingual in French and English and is an experienced Customer Services Agent (Operation)? If so, consider this opportunity and be part of the operation to support customers.

Opportunity:

The Customer Services Agent is a key member of our Operation Team, and a first point of contact with our clients. Continuously demonstrating our company code of values and utilizing our training guidelines for ongoing success.

Key Responsibilities:

  • Support Operation Team on daily basis
  • Accept and complete tasks from Operation Manager
  • Monitor the communication channels regularly and respond to inquiries
  • Coordinate with field, installers and clients to book jobs
  • Maintain up-to-date HVAC and plumbing stock on daily basis
  • Respond to issues pertaining to customer service
  • Manage all of the incoming phone calls about our Superior Plumbing and HVAC services
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements:

  • Valid Driver's License (Required)
  • French and English (Required)
  • Clean Driving Record
  • Clean Background
  • Knowledge of HVAC and Plumbing services considered asset
  • Proven customer support experience daily operation
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Pay: $2,900.00 per month

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Work Location: In person