Customer Service Representative

7 days ago

Barrie, Ontario, Canada Great Lakes Water Solutions - 2208144 Ontario Inc. Full time

Join our team at Great Lakes Water Solutions as a full-time Customer Service Representative. Become our front line contact for our customer base. Ensure we have an organized schedule and play a vital role in ensuring the cleanliness, organization, and efficiency of our workspace. This multifaceted position combines customer service, scheduling, cleaning, office filing, and product stocking to create a seamless and productive environment for our team and clients.

Key Responsibilities:

  • Customer Service: Contact our customers when they are due for maintenance, installations, or deliveries. Handle any incoming emails or calls. Deal with issues in a professional manner.
  • Office Filing: Organize and manage physical and digital records to ensure easy access to important information and documents.
  • Product Stocking: Maintain inventory levels of essential supplies and products, ensuring availability for staff and clients. Contact our supplier to order product.
  • Assistance with Administrative Tasks: Provide general support across departments, assisting with tasks such as data entry and basic correspondence.
  • Team Collaboration: Work closely with team members to address facilities-related needs and contribute to a positive office atmosphere.

Qualifications:

  • High school diploma or equivalent required.
  • Post secondary in the field of business/office work is a preferred.
  • Customer service experience is essential.
  • Strong organizational skills and attention to detail.
  • Excellent time management and multitasking abilities.
  • Excellent communication skills, both written and verbal is required.
  • Self-motivated and able to work independently.
  • Previous experience in cleaning, office filing, or similar roles will be helpful.
  • Excellent computer proficiency, including familiarity with Microsoft Office Suite.
  • Positive attitude and a willingness to contribute to a collaborative team environment.

Why Join Us:

  • Room for growth and skill development within a supportive team.
  • Competitive compensation
  • Life insurance and extended health benefits
  • Full-time permanent position at an established company within the water treatment field

If you are ready to take on a versatile role that encompasses customer service we encourage you to apply. To be considered, please submit your resume along with a brief cover letter outlining your relevant experience and interest in the Service Coordinator position at GLWS.

Job Types: Full-time, Permanent

Pay: $19.50-$20.00 per hour

Benefits:

  • Casual dress
  • Extended health care
  • Life insurance
  • On-site parking

Education:

  • Secondary School (required)

Experience:

  • Front desk: 1 year (preferred)
  • Administrative : 1 year (preferred)

Language:

  • English (required)

Work Location: In person

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