Install Technician

Install Technician - TFI Canada

Location:

Full-Time: 8:00 AM – 4:30 PM

Overtime as needed

Compensation: $30 - $45 per hour

Start date: Immediately

About Us

For over 60 years, TFI has been a leading Canadian provider of specialty foodservice equipment and service solutions. We support major foodservice operators and independent businesses across the country, known for building long-term customer relationships and delivering reliable, high-quality service. Our work has contributed to the rollout of many well-known menu items nationwide, and we continue to help partners introduce new, profitable programs. With an average employee tenure of nearly 10 years, our team brings deep expertise, strong technical capability, and a consistent commitment to exceptional customer support.

About the role:

Install Technician will be responsible for delivery and installation of Commercial Food Equipment sold by TFI. As an Install Technician at TFI, core skills are professionalism, communication, and workmanship. Adherence and knowledge of the most current CSA 149.1 code is required. An Install Technician will train customers on operation and maintenance best practices, so learning the functionality of the equipment being installed is crucial to ensuring a successful installation. This position also offers the opportunity to grow into a Service Technician role.

You can expect:

• A steady schedule from 8:00 AM to 4:30 PM (with occasional overtime)
• Approximately 2–3 service calls per day
• Extensive hands-on training and ongoing support

What You'll Do

• Delivery, installation of all equipment TFI service. This includes gas/electric fryers, combi ovens, frozen beverage equipment, specialty coffee systems.
• Interacting with our customers and ensuring that their concerns are addressed in a professional and courteous manner.
• Ability to safely deliver equipment as required using a trailer or hydraulic lift and get into site without issue.
• Trailering experience an asset, not required.
• Correctly filling out installation paperwork and job tasks using digital work order software.
• Maintaining an orderly and accurate parts inventory in your TFI provided service truck/van.
• Training with other technicians on preventative maintenance and service procedures.
• Maintaining relationships with customers by examining concerns, identifying solutions, and recommending system improvements.
• Selling additional services and products by recognizing opportunities to up-sell.
• Responding to on-call service emergencies on select evenings and weekends.
• Some overnight travel required (company credit card, gas card and per diem provided).
• Travel to the Manufacturer Facilities (USA) for continuous development/training opportunities as required by position.

What We're Looking For:

• Gas Technician 3 or 2 license mandatory & in good standing with TSSA (required)
• Ability to drive a truck with a 12' trailer.
• Ability to independently work, and follow manufacturers installation instructions.
• Ability to comprehend and communicate detailed instructions in English orally and in writing.
• Ability to multi-task and establish priorities.
• Knowledge and ability to work on 110v up to and including 220v system and equipment.
• Knowledge of local, provincial, and federal workplace compliance regulations, ordinances, and legislation.
• Able to work well under pressure with strong attention to detail.
• Must possess excellent customer service skills, with the ability to ask probing questions and understand and resolve customer concerns.
• Must be smartphone and tablet literate, with the ability to learn and navigate new software quickly.
• Must be able to independently apply TFI's processes, procedures and uphold rigorous standards without constant management.
• Any second language is an asset.
• Driver's License (required)

Perks & Benefits

• Company vehicle provided
• Door-to-door pay
• 2–3 service calls per day
• Per diem, gas card, and company credit card provided when overnight travel is required
• Ongoing training and development
• Supportive team environment

If this role matches your experience and career goals, we welcome your application.