Program Assistant

The Terraces Memory Care has an opportunity for a

PROGRAM ASSISTANT (MAVEN)

Position Type: Permanent Part-Time

Shift Type: Day, alternate weekends (subject to change)

Hourly Pay Rate: $ $27.52
Bi-Weekly Hours: 30 Hours
Posting Number: 9225

Union: SEIU Service

Date Posted: November 4, 2025

Internal Closing Date: November 13, 2025

Job Summary:

Program Assistants "Mavens" will be the primary contact for residents in the new Memory Residence at the Terrace. Centering around the Possibilities by Baycrest model, Mavens are PSW staff that uses a transformational approach to support persons living in the Memory Residence. The ideal candidate will be well rounded with community, cultural, geriatric and clinical care experiences.

"Mavens" must be PSW certified but, due to the scope of the role, are classified as Program Assistants in the collective agreement.

Responsibilities include but are not limited to:

• Responsible for delivering the overall Possibilities experience to residents and their families by embodying the model of care and its philosophy and values into daily practice
• Initiates and maintains a relationship with the resident, their family and other care providers to enable trust, open communication and a care community
• Provides a daily care experience to residents, enabling choice and autonomy while supporting the physical and personal care needs of the residents including but not limited to hygiene, grooming and dressing, feeding, toileting, recording daily nutrition, hydration, provision of skin care
• Responsible for supporting the delivery of mealtime experiences including set up, food preparation, baking and feeding
• Supports the co-design of the resident/client and family's individualized Possibilities Plan and operationalizes the plan on a day to day basis, making modifications as required
• Responsible for enabling each resident's experience through supporting the execution of daily individual program plans, group social, recreational and activities in partnership with recreationists and the Possibilities Lead, Curator
• Manage responsive behaviours through exploring and applying non pharmacological interventions including activities and strategies in order to meaningfully engage residents
• Prepare daily programming space and activities day for individuals and groups based on their individual choices, interests and daily goals
• Work closely with the Curator to inform and plan client experiences, core programs, activities needs, supplies, flexible schedules, volunteer supports and 3rd party Artists in Residence

Qualifications include but are not limited to:

• Current P.S.W. certificate from a recognized community college or educational institute or equivalent combination of education and experience required
• Registration in good standing with the Ontario Personal Support Worker Registry
• Completion of certificates in gerontology, activation or related course work is preferred
• Ontario Secondary School Diploma or recognized equivalent is required
• Grade 12 English equivalency
• Certificate in U-First and/or Alzheimer Society for Dementia Care Training Program (DCTP) preferred
• Completion Mental Health First Aid preferred
• Certificate in Gentle Persuasive Approach (GPA) is preferred.
• Certificate in Montessori Activities for Dementia is preferred.
• Food Handling Certification preferred
• Current Basic Cardiac Life Support (BCLS)
• Experience working with individuals living with dementia in residential settings
• Experience working with individuals with responsive behaviours
• Ability to work independently and as a part of the interdisciplinary team, and effectively manage challenging situations
• Excellent interpersonal, communication, organizational and problem solving skills

Additional Benefits:

• 4% Vacation Entitlement
• Incumbents will receive 14% in lieu of benefits
• Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to 24/7 Employee Assistance Program

INTERNAL APPLICANTS: Current Baycrest employees must apply online through the Baycrest intranet. Applications submitted through the external careers website will only be considered after the internal application process. If you are a current employee and are unable to access the intranet, please contact Human Resources for assistance.

EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.

Remarkable people of Baycrest are changing the future of brain health and aging.

Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.

Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at or , ext

All successful candidates will be required to complete a police reference check/vulnerable sector screen. Such exemptions will be considered on a case-by-case basis.

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