Program Assistant

3 days ago

London ON NB L, Canada Single Women In Motherhood (S.W.I.M.) Training Program Full time $35,000 - $55,000 per year

Position Summary:

The Program Assistant Volunteer provides essential administrative and operational support to the Program Coordinator and broader team at Single Women in Motherhood (SWIM). This role ensures smooth day-to-day functioning of community programs by handling logistics, communications, scheduling, and participant support — allowing our programs to run like a well-oiled machine (minus the oil spills).

Key Responsibilities:

  • Provide administrative support for program activities, including preparing documents, updating databases, and maintaining filing systems.
  • Schedule meetings, workshops, and events; coordinate logistics (venue, tech setup, materials).
  • Communicate with participants via email, phone, and social media to provide info, send reminders, and respond to inquiries.
  • Assist with tracking attendance, program data, and participant feedback.
  • Support the Program Coordinator in organizing community outreach efforts and distributing promotional materials.
  • Help manage office supplies, program materials, and inventory.
  • Record and circulate meeting notes, and follow up on action items.
  • Maintain confidentiality of client information and act in alignment with SWIM's values.

Qualifications:

  • Completion of secondary school is required.
  • Post-secondary education in Office Administration, Social Work, Community Services, or a related field is an asset.
  • 1–2 years of experience in an administrative or program support role, preferably in a nonprofit or community setting.
  • Proficiency with Microsoft Office Suite, Google Workspace, and virtual meeting platforms (Zoom, Teams).
  • Strong organizational and time-management skills with attention to detail.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and as part of a collaborative team.
  • Practical experience in program coordination and administrative support.
  • Practical experience in program coordination and administrative support.

What You Will Gain:

  • Opportunity to assist in planning, organizing, and delivering SWIM's programs and services.
  • Skill development in communication, scheduling, data entry, and client engagement.
  • Exposure to community-based nonprofit operations and program management.
  • A chance to make a meaningful impact in empowering single mothers and their families.

Job Types: Full-time, Part-time

Work Location: In person

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