Internship – Digital Marketing, RPM

Description

THE ORGANIZATIONAL SETTING

The International Civil Aviation Organization (ICAO) a United Nations specialised agency that sets international Standards and Recommended Practices (SARPs) for aviation safety, air navigation, security, and environmental protection. ICAO is a knowledge-based organization engaged in developing intellectual property. The Revenue and Product Management Section is part of the Capacity Development and Implementation Bureau, focusing on revenue-generating activities, including events, training, publications, databases, websites, and printing. These activities support ICAO's Strategic Goals and related Programme Support. 

The Product Management Unit (PTM) identifies, analyzes, and implements revenue-generating opportunities. Within this team, the marketing team is responsible for marketing ICAO products, services, and events. Under the supervision of the Marketing Manager and with guidance from the marketing team, the intern will gain hands-on experience supporting marketing activities. This internship provides opportunities to learn about international aviation, digital marketing, and communications in a United Nations environment.
 

TERMS OF REFERENCE

1. Support Digital Marketing Campaigns

• Assist with the preparation and scheduling of email marketing campaigns.
• Help draft basic content for marketing emails and social media posts, learning message crafting and audience targeting.
• Support the organization of data lists for marketing outreach, ensuring information accuracy under supervision.
• Learn to use email marketing tools and automation systems to support campaign execution.
• Participate in meetings to learn how digital marketing strategies are planned and implemented.
• Help track campaign performance and learn how to prepare simple performance summaries.

2. Assist with Social Media and Content Creation

• Support the preparation and publishing of posts on social media platforms (LinkedIn, Facebook, Instagram, X).
• Assist in drafting social media copy and basic visual content.
• Help monitor social media engagement and learn how to identify trends.
• Participate in the preparation of blog articles and event highlights.

3. Help with Content Management and Organization

• Assist with organizing digital files, images, and marketing content.
• Learn how to tag and organize content for easy access and searchability.
• Support updates to marketing content to ensure it remains current and accurate.
• Assist in populating and updating the event mobile app with key information to support event marketing and enhance the attendee experience.

4. General Learning and Administrative Support

• Complete mandatory organizational training during the internship period.
• Participate in team meetings, learning about project coordination and teamwork in an international setting.
• Perform other support duties as assigned to contribute to the success of the marketing team.
   

QUALIFICATIONS

Education

Essential

• Applicants must, at the time of application, have completed or be enrolled in a university degree or higher.  The programme must be in a field of study related to marketing, business, communications, public or business administration, political science and/or journalism.

Desirable

• Knowledge of digital communications and publishing platforms. Layout and design experience would be an asset.

Languages

Essential

• Fluent reading, writing and speaking abilities in English.

Desirable

• A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).

COMPETENCIES

Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Communicates clearly and effectively; listens actively and responds appropriately; adapts messages to the audience; promotes open, two-way communication.

Teamwork: Collaborates to achieve goals; values others' input; prioritizes team success; supports group decisions and shares responsibility.

Client Orientation: Sees all stakeholders as clients; builds trust-based relationships; anticipates needs and delivers timely, tailored solutions.

Creativity: Seeks continuous improvement; proposes innovative ideas; embraces new approaches and encourages creative problem-solving.
 

CONDITIONS OF INTERNSHIP

Interns are not paid. All costs related to travel, insurance, accommodation, and living expenses must be borne by the intern.

The preferred duration of the internship is six months. The intern is expected to work five days a week, on a full-time basis (9 AM - 5 PM). This is a hybrid position requiring at least three days a week in the Montreal office. 

Interns shall not be eligible to be engaged in any other form of employment within ICAO during the period of internship and shall not be eligible to apply for or be appointed to any post in the Secretariat or be contracted for any other remunerated employment with ICAO for the six months immediately following the end of their internship. 

You may need a work permit to work in Canada as an intern.

HOW TO APPLY

Interested candidates must complete an on-line application form. To apply, please visit ICAO's e-Recruitment website at: https://careers-

NOTICE TO CANDIDATES

ICAO does NOT charge any fees or request money from candidates at any stage of the selection process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.

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