Front Desk Agent/Night Auditor

4 hours ago

St John's, Newfoundland and Labrador, Canada Hospitality Newfoundland and Labrador Full time $40,000 - $60,000 per year

Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John's, NL, Corner Brook, NL, and Fredericton, NB.

Steele Hotels is looking for a
Front Desk Agent/Night Auditor
to join our growing team at JAG Hotel in St. John's, NL. The ideal candidate would possess a positive "can-do" attitude, and a high level of professionalism, coupled with a strong work ethic and excellent interpersonal skills. This often involves working in fast-paced environment conditions at varying times throughout the day or night.

Main Duties & Responsibilities

  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Respond to guest complaints, requests and emergencies
  • Reconcile all accounts in a timely manner and verify all end of day cash etc. from multiple departments and learning/working overnight audit shifts, when required
  • Ensure invoices are accurate and sent to the accounting department
  • Schedule guest wake-up calls and book reservations
  • Answer phone calls, verify reservations and guest requests
  • Respond to guest inquiries, concerns and issues, as needed
  • Demonstrate a professional and positive presentation to guests and colleagues, and be well groomed
  • Perform other duties, as assigned

Qualifications, Skills & Attributes

  • 2+ years experience in customer service or hospitality
  • A high school diploma or equivalent, plus one year of experience or an equivalent combination of education and experience
  • Provide a clear Criminal Record Screening Certificate
  • Excellent written and verbal communication, and customer service skills
  • Ability to learn computer functions and other on-the-job skills
  • Strong eye for details and the ability to multitask
  • Strong math and problem-solving skills

Why Work With Us

  • Competitive compensation package
  • Company RRSP matching plan to secure your financial future
  • Comprehensive health benefits including dental and vision coverage
  • Employee Family Assistance Program [EFAP], including counseling services and life coaching
  • Paid time off, including vacation time, sick leave, and statutory holidays
  • Other employee benefits such as discounts on food, gym memberships, and phone plans, etc.

If you are interested in working with a growing company and want to grow with us, we welcome you to apply to Please include "
Front Desk Agent/Night Auditor
" in the email subject line, and use the following naming convention for the resume file:
First Name Last Name – Resume
. The closing date for this position is November 14th, 2025.

We are an equal-opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.

Job Type: Full-time

Benefits

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Vision care

Work Location: In person

  • Front Desk Agent/Night Auditor

    5 days ago

    St. John's, Newfoundland and Labrador, Canada Steele Hotels Full time $40,000 - $60,000 per year

    Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John's, NL, Corner Brook, NL, and Fredericton, NB.Steele Hotels is looking for a Front Desk Agent/Night Auditor to join our growing team at JAG Hotel in St....

  • Night Shift Supervisor

    7 days ago

    St. John's, Newfoundland and Labrador, Canada Steele Hotels Full time $45,000 - $65,000 per year

    Nightshift SupervisorSteele Hotels is looking for an experienced Night Shift Supervisor at our JAG Hotel in St. John's, NL. The ideal candidate would possess a positive "can-do" attitude, and a high level of professionalism, coupled with a strong work ethic and critical thinking skills. The successful candidate must be comfortable working in a fast-paced...

  • BILINGUAL MOBILE SUPPORT AGENT NIGHT SHIFT

    7 days ago

    St. John's, Newfoundland and Labrador, Canada GINGER Telecom Full time $22,000 - $25,000 per year

    ENGLISH BELOWEmplois débutant en décembre 2025À vous réinventer ? A faire carrière dans une industrie dynamique tel que les télécommunications ?Vous aimez aider les autres et être bilingue ?Alors cette opportunité est peut-être pour vous. Soyez parmi les premiers à passer une entrevue.Description du posteA titre d'agent de soutien en mobilité...

  • Office Administrator

    7 days ago

    St. John's, Newfoundland and Labrador, Canada DP World Full time $45,000 - $65,000 per year

    As a member of the DP World Saint John team, the Office Administrator provides administrative support to the various departments and is the first point of contact for many key stakeholders and oversees the functional administration of the Terminal. In this role you will:`Provide administrative support in the form of data entry, quotations, correspondence,...

  • Administrative Coordinator

    6 days ago

    St. John's, Newfoundland and Labrador, Canada Day & Ross Full time $60,000 - $80,000 per year

    DescriptionYou belong at Day & Ross. Administrative CoordinatorFull-timeSt John's, NLSchedule: 6pm -2:30am (Night Shift)The Administrative Coordinator is responsible for manifesting, scanning, POD'ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes...

  • Planet Fitness

    2 weeks ago

    St. John's, Newfoundland and Labrador, Canada Taymax Group Full time $35,000 - $55,000 per year

    Saint John, NB621 Fairville Blvd, Saint John, NB E2M 4X5, CanadaIt's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business. We are looking for a Member Services Representative to join our team  This position will be responsible for creating a positive member...

  • Planet Fitness

    2 weeks ago

    St. John's, Newfoundland and Labrador, Canada Taymax Group Full time $25,000 - $40,000 per year

    Saint John, NB621 Fairville Blvd, Saint John, NB E2M 4X5, CanadaIt's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business. We are looking for a Member Services Representative to join our team  This position will be responsible for creating a positive member...

  • Planet Fitness

    6 days ago

    St. John's, Newfoundland and Labrador, Canada Taymax Group Full time $30,000 - $50,000 per year

    St. Johns, NL650 Topsail Road, St. Johns, NL A1E 2E2, CanadaIt's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business. The Trainer will be responsible for running the Planet Fitness group fitness program (). This includes assisting new members in the achievement of...

  • Night Auditor/front Desk

    2 days ago

    St. Albert, Canada Holiday Inn Express and Suites St Albert Full time

    **POSITION TITLE**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Front Office Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures Manual...

  • Night Auditor/front Desk

    7 days ago

    St. Albert, Canada Holiday Inn Express and Suites St Albert Full time

    **POSITION TITLE**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Supervisors, General Manager and Assistant General Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down...

  • Night Auditor/front Desk Agent

    1 week ago

    St. Albert, Canada Best Western Plus The Inn at St. Albert Full time

    **We are currently seeking a full time Guest Service Agent/PT Night Auditor at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 70 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members...

  • Night Auditor/front Desk Agent

    4 days ago

    St. Albert, Canada Best Western Plus The Inn at St. Albert Full time

    **We are currently seeking a full time Guest Service Agent/PT Night Auditor at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 70 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members...

  • Front Desk Agent/night Auditor

    1 week ago

    St. Albert, Canada Holiday Inn Express and Suites St Albert Full time

    **POSITION TITLE**: Frond Desk/Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Supervisors, General Manager and Assistant General Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest...

  • Hotel Night Auditor

    7 days ago

    St. Catharines, Canada Best Western Hotel & Conference Centre Full time

    **Job description** **Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports, and taking over duties of the Front Desk Agent. Hotel Night Auditors are required to work a late evening and usually through the night shift on...

  • Front Desk Agent/night Auditor

    2 weeks ago

    St. Albert, Canada Holiday Inn Express and Suites St Albert Full time

    **POSITION TITLE**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Front Office Manager ***: At the heart of our hotel is an energetic, organized, and empowered Guest Services Team that’s all about delivering top-notch service—with a smile! We’re here to make every guest feel welcomed, valued, and at home while keeping things running like...

  • Weekend Night Auditor

    2 days ago

    Fort St. John, Canada Ramada Northern Grand Hotel & Conference Centre Full time

    The Ramada by Wyndham Northern Grand Hotel is seeking a part-time night auditor. NIGHT AUDITOR DUTIES AND RESPONSIBILITIES: - Posts room charges and taxes to guest accounts. - Processes guest charges voucher and credit card vouchers. - Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. - To Verify that...

  • Night Auditor

    2 weeks ago

    St. Thomas, Canada Holiday Inn Express and Suite - St Thomas Full time

    The Night Auditor is responsible for managing the overnight operations at the hotel. It is an overnight position, where the shifts would begin at 11pm and finish at 7am. Duties and Responsibilities: - Perform nightly audits of financial transactions and reports - Verify the accuracy of guest accounts and resolve any discrepancies - Ensures current day is...

  • Night Security

    2 days ago

    St. John's, Canada JAG Hotel Full time

    If you're hard-working, dedicated and want to work overnights, our Night Security/ Auditor position at JAG Hotel may be the right fit for you. Benefits: Dental care, Disability insurance, Discounted or free food, Employee assistance program, Extended health care, Life insurance, On-site parking, RRSP match, Vision care This position will be working...