Senior Manager, AI

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We're looking for our next Senior Manager, AI & Risk Modelling. Could it be you?
The Senior Manager will lead a team to oversee the end-to-end delivery of advanced solutions for risk modeling. This strategic role is critical for driving business value and mitigating risk by translating stakeholder needs into robust and ethical models.

This role will be responsible to build and guide day-to-day activities of our risk modelling team and guarantee operation continuity. You will be responsible for the execution of the AI risk modelling roadmap, overseeing and contributing to the end-to-end delivery of robust solutions. This role is ideal for an individual who combines deep technical expertise with a strong business acumen and a passion for mentorship.

Need more details? Keep reading...
In this role, responsibilities include but are not limited to:

• Developing, deploying, and monitoring the performance of models and algorithms
• Facilitating and contributing to the validation of AI/ML models
• Ensuring scientific rigor, reproducibility, and the application of ethical practices in AI/ML
• Contributing to building and growing a multidisciplinary team of AI and ML scientists
• Fostering the development of talents in applying artificial intelligence to risk
• Executing and overseeing the delivery roadmaps for strategic risk initiatives
• Collaborating with business stakeholders to translate their needs into concrete, measurable solutions
• Representing the team in working groups and cross-functional initiatives

So are YOU our next Senior Manager, AI & Risk Modelling? You are if you…

• Hold a Master's degree or PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related field
• Have 7+ years of experience in Artificial Intelligence and Machine Learning
• Have 7+ years of experience in banking or finance
• Have solid knowledge of boosting and bagging algorithms (XGBoost, Random Forests, LightGBM)
• Have strong knowledge of AI development tools and best practices in DevOps, MLOps, and LLMOps
• Have excellent programming skills (Python, SQL, PySpark) and proficiency with development tools (Git, GitLab, VS Code)
• Have experience with cloud platforms (AWS, Azure, GCP), data science cloud-based tools (e.g., Databricks), MLOps practices, and production deployment
• Have proven experience delivering and deploying AI solutions that have a measurable business impact
• Are proficient in Agile and SAFe methodologies and related tools (Jira, Confluence)
• Have team management or leadership experience
• Have excellent communication and stakeholder management skills

Additional Kudos If You…

• Are knowledgeable in NLP/NLU models and LLMs

Sounds like you? Click below to apply
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.