Senior Talent Management Specialist

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We're looking for our next Senior Talent Management Specialist. Could It Be You?
This role is essential for execution of critical talent initiatives that support our P&C strategic priority: Advance talent, succession, and development programs to build a high performing future ready workforce.

The Senior Talent Management Specialist is a critical role responsible for the full-cycle management and strategic success of core talent processes, including Performance Management. Key accountabilities include managing system configuration, testing, and program timelines; developing essential tools and training resources for HR and business leaders; and providing consultation to ensure high program adoption. This role will also be responsible for measuring program effectiveness, maintaining accurate talent data, and producing key performance indicators (KPIs). Additionally, the role supports a positive work environment by managing employee well-being programs and initiatives.

The Specialist leverages AI to automate routine processes, allowing for more strategic focus on actionable talent insights and continuous program improvements.

Need more details? Keep reading…
In this role, responsibilities include but are not limited to:

• Lead the end-to-end design, delivery, and governance of the annual performance management cycle.
• Manage timelines, milestones, and project deliverables to ensure success across talent management programs or processes.
• Provide tools and resources (e.g., training guides, intranet content, and comms strategies) to support HR and business leaders
• Provide consultation to HR business partners on adoption, customization, and implementation of programs that meet organizational needs.
• Own the configuration, testing, maintenance, and enhancement of the Dayforce talent modules (e.g., Performance, Succession)
• Respond to inquiries from HRBPs, leaders, and employees regarding the process, policy, and system functionality and proactively develop solutions that address gaps
• Measure program effectiveness through the analysis of appropriate metrics and recommend program adjustments as needed.
• Ensure talent data is accurate, current, and actionable. Produce quarterly talent and performance KPIs—including trends on high performers and succession pipeline health—to guide business and workforce planning.
• Manage employee well-being programs and initiatives including coordinating wellness workshops, team challenges and activities to promote a healthy work environment.
• Help coordinate engagement events, recognition programs, and activities to foster a positive work culture.

So are YOU our next Senior Talent Management Specialist? You are if you…

• Have education in Human Resources, Business Administration, or related fields
• Have a minimum of 3 years of experience supporting talent management programs, including performance management and employee development
• Possess a solid grasp of HR principles and best practices
• Have experience with managing Talent Management modules within HRIS
• Have excellent project coordination skills to align deliverables and remain on track when managing multiple concurrent initiatives
• Have the ability to analyze qualitative and quantitative data to evaluate program effectiveness and inform strategic decisions
• Have the ability to work independently in a fast-paced environment
• Have excellent written and verbal communication including facilitation skills
• Have knowledge of AI tools and comfort leveraging technology to enhance work efficiency
• Have experience with Talent Systems and Process Governance
• Have experience with Stakeholder Engagement
• Have strategic thinking skills
• Have strong communication Skills
• Have Change Management Skills
• Have Project Management skills
• Have analytical thinking
• Have experience with HR Analytics and metrics

Additional Information…

• Please note: This role will be required to be in office 3 days a week

Sounds like you? Click below to apply
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.