Enhanced Home Support Worker

Company Overview

Links2Care is a non-profit, community service organization providing a better quality of life through care, support and connection for seniors and adults with disabilities, children and families, and people of all ages in need in Halton, Mississauga, and South Etobicoke.

Links2Care is proud to be a Great Place to Work (Certified and to have won 2025 Best Workplaces in Canada, based on employee feedback about their workplace experience. We also received CARF accreditation, demonstrating our commitment to quality services, accountability, and sound financial stewardship. At Links2Care, we foster a supportive, collaborative environment for employees, clients, and the community.

Our vision is to create "A community that is cared for, always," and we live our values of Respect, Equity, Integrity, Dedication, and Innovation every day. Join us in making a meaningful impact Visit our website for more information at

Position Overview

Older adults transitioning out of shelters to permanent housing often require additional support for managing medical comorbidities and mental health issues, particularly if they lack established social and family networks. These individuals frequently struggle with maintaining stable housing due to insufficient support and diverse health challenges. Offering comprehensive, wrap-around services that address both health and social care needs can significantly improve the likelihood of successful and sustained housing outcomes for these individuals.

Job Type: Full time, 35 hours / week Monday to Friday 10am – 5:30pm

Location: Oakville, On Site and Community, Client Based,

Weekend work occasionally required – Hours of work are subject to change based on program needs.

Vehicle is required

Role and Responsibilities

• Empower individuals to build basic life skills, independence, and a better quality of life.
• Work closely with Navigator to identify any concerns or issues related to the individual's health or social well-being.
• Provide coaching and tutorials to the individual that require motivation, information and reminders to complete the following:

o General tidying and decluttering of living space

o Occasional cleaning of the inside of the refrigerator

o Removal of garbage

o Making and keeping of appointments

o Completing Bed Bug Protocol monthly

o Monthly Budgeting tutorials

o Meal preparation tutorials

o Technology support and assistance

o Housekeeping, laundry and general home maintenance tutorials

• Assist with appointments and correspondence and support health care routines.
• Maintain awareness of individual abilities, current diagnosis made by medical professionals, diet, personal interests and special needs.
• Participates and collaborates with a multidisciplinary care team (including Community Navigation team, individual and caregivers) in supporting the individuals needs according to their care plan.
• Actively listens, providing non-judgmental support to individuals for self-directed decision making.
• Occasional accompaniment to local social service and food support providers

Qualifications

• Supportive Care Worker or Community Service Worker Certificate or Health Care Aide Certificate or completion of a PSW program or equivalent related years of experience.
• Current CPR, First Aid Certificate, and/ or Mental Health Certificate an asset.
• Non-Violent Crisis Prevention, Assist, Motivational Interviewing and knowledge of House First Model is an asset.
• Effective communication skills, written and verbal.
• Ability to interact with others in a caring, tactful and courteous manner.
• Excellent time management skills with the ability to work independently with minimal supervision.
• Ability to work collaboratively and cooperatively with others as part of a team.
• Completion of a satisfactory Criminal Records and Judicial Matters Check (CRJMC) prior to employment and throughout employment as requested by Links2Care is required.
• Familiar with basic technology devices and daily use (ie: cell phones, email, web searches)
• Valid driver's license as well as a minimum of $2,000,000 liability insurance on their vehicle.

Links2Care reaffirms its policy and maintains a work environment free from discrimination, treating all employees with dignity and respect. All employees share in the responsibility and commitment to equal employment opportunity. Links2Care does not discriminate against any employee or applicant based on age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal and provincial laws, regulations, and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, social and recreational programs.

It is the policy of Links2Care to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Links2Care is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act ('AODA'). Should any applicant require accommodation through the application, interview, or selection processes, please contact our Human Resources Department at ext. 130.

For more information about the programs and services offered by Links2Care, please visit our website at

Job Type: Full-time

Pay: $24.00-$26.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Vision care

Application question(s):

• Do you drive and have access to a reliable vehicle?

Work Location: In person